Job Opportunities

Right now, we’re looking for people who think big and dream big! If you’re ready to discover just how far your talents can take you, we invite you to explore an opportunity with us.

Arctic Information Technology (AIT) has become a nationwide market leader by creating a diverse team of highly talented professionals in the Microsoft Dynamics, SharePoint and Network Infrastructure space delivering enterprise solutions to organizations in the private, public, government and non-profit sectors.

We encourage our team members to have a challenging, fun, and rewarding career. You’ll have opportunities for personal and professional growth. Instead of working in one business environment, you will work with a variety of customers and help them solve their complex problems.

What makes AIT different? We are passionate… about IT, our customers, our team, and our success! We are fast-paced and thrive at that pace. No two days are alike. We understand our customer’s needs but it never stops us from asking how we can improve. We are humble, supportive of each other, and fierce competitors in the market. You provide the ambition, we provide the opportunity. AIT is a subsidiary of an Alaska Native Corporation with offices in Alaska, Washington, and Virginia.

Current Openings

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Senior Consultant-AX

JOB SUMMARY: The Senior Consultant-AX works within the National Business Unit.  This person will utilize best practices and methodologies to design, implement, and maintain Microsoft Dynamics AX for our clients.  This consultant will work extensively with internal teams, clients, and vendors providing subject matter expertise and hands-on implementation experience.  This is an experienced consultant position that also will perform key project management and project coordination activities and manage client expectations.  This position will be expected to accomplish a full range of implementation duties from pre-sales assistance, business requirements gathering, and design/configuration to testing, training, and client support independently and with a team.

 

ESSENTIAL FUNCTIONS:

  • Learn, utilize, and promote the Arctic IT’s Project Implementation Methodology
  • Leads client meetings to gather business requirements and map to the solution
  • Perform gap analysis from requirements gathered to solution proposed
  • Complete design/configuration of the Microsoft Dynamics AX Suite of modules and key third party products
  • Complete project documentation such as: Functional Requirements Document, Functional Customization Specifications, User Acceptance Test Scripts, and End User Training Documentation
  • Build integrations to perform data conversion tasks and additional integrations based off requirements
  • Lead all tasks relating to feature testing, solution testing, and user acceptance testing
  • Perform end user training for clients in a one on one, webinar and classroom style settings
  • Provide application support for clients
  • Assist with escalation support for help desk
  • Works with management to keep projects on schedule and recommend needed action to meet deadlines
  • Assist marketing with tasks such as seminars and case studies
  • Perform demonstrations of solutions to clients
  • Mentor ERP/AX Staff Consultants
  • Support Technical Consulting Manager with various duties
  • Obtain and maintain Dynamics AX certifications

QUALIFICATIONS:

  • Bachelor’s degree in Business, Computer Science or other related field
  • 5+ years of combined experience in Dynamics AX consulting and project management
  • Proven deployment experience with Dynamics AX modules
  • Working knowledge of common project management activities such as project initiation, project planning, and project status reports, etc.
  • Experience with Microsoft SharePoint and Microsoft SSRS is a plus
  • Currently have applicable ERP/AX certifications
  • Valid driver’s license and insurance
  • Applicants subject to government security investigations and must meet eligibility requirements related to the clearance process

WORKING ENVIRONMENT:  The majority of work is performed in a professional office setting with a wide variety of people with differing functions, personalities and abilities.   Travel is required and varies around 25%.

PREFERENCE STATEMENT: Arctic Information Technology, Inc. grants preference to qualified Doyon Shareholders first, and second to qualified shareholders of other Alaska Native corporations that grant a similar preference in all phases of employment and training, which include, but are not limited to hiring, promotion, layoff, transfer, and training.

Apply Online at www.doyon.com

EOE AAP M/F/V/D

Senior Consultant - xRM/SharePoint

The Senior Consultant will utilize best practices and methodologies to gather requirements, design, develop, integrate, implement, and maintain Microsoft Dynamics 365 (CRM) and Microsoft SharePoint for our clients. This consultant will work extensively with internal teams, clients, and vendors providing subject matter expertise and hands on implementation experience. This is an experienced consultant position and will be responsible for managing client expectations and scope. This position will be expected to accomplish a full range of implementation and development duties from pre-sales assistance, business requirements gathering, and design/configuration to development, testing, quality assurance, and client support independently and with a team.

ESSENTIAL FUNCTIONS:

  • Learn, utilize, and promote the Arctic IT’s Development Best Practices and Implementation Methodology.
  • Work with team members and independently to develop and configure Microsoft Dynamics 365 (CRM), SharePoint and key third-party products. This work would include: building custom CRM entities, development of various CRM components (plug-ins, JavaScript, workflow), security configuration, and report writing.
  • Leads client meetings to gather business requirements and design solution that meets the requirements.
  • Perform gap analysis from requirements gathered to solution proposed.
  • Complete design/configuration of the applications.
  • Complete project documentation such as: Functional Requirements Document, Functional Customization Specifications, User Acceptance Test Scripts, and End User Training Documentation.
  • Build integrations to perform data conversion from external systems.
  • Build integrations from external systems to/from applications.
  • Design custom data structures as required for the application.
  • Utilize Microsoft Visual Studio to develop and maintain source code and track outstanding items following the Arctic IT development process.
  • Lead all tasks relating to feature testing, solution testing, and user acceptance testing.
  • Perform end user training for clients in a one on one, webinar and classroom style settings.
  • Provide application support for clients.
  • Assist with escalation support for help desk.
  • Works with management to keep projects on schedule and recommend needed action to meet deadlines.
  • Perform demonstrations of solutions to clients, as required.
  • Mentor xRM Staff Consultants.
  • Support Technical Consulting Manager with various duties.
  • Maintains currency on level of professional/technical knowledge.

QUALIFICATIONS:

    • Bachelor’s degree in Business, Computer Science or other related field
    • 6+ years of Dynamics 365 (CRM) experience with a solid understanding of CRM entity and Object Model with a strong consulting background
    • Currently certified in Dynamics CRM 2016 or higher
    • Technical experience with:
      • Microsoft Dynamics CRM object model
      • JavaScript/Fetch XML
      • MS SQL including scripting
      • C# Plug-in development
    • 3+ years’ experience implementing Microsoft SharePoint with a solid understanding of overall architecture, hierarchy, and administration of the farm
    • Experience with configuring, customizing, and theming SharePoint sites
    • Currently certified in SharePoint 2013 or higher
    • Experience upgrading Dynamics 365 (CRM) and SharePoint solutions for previous versions to newer releases
    • Experience with Dynamics 365 (CRM) and Microsoft SharePoint On-line and/or hosted application development
    • Experience with Microsoft Visual Studio including Team Foundation Server or equivalent source control system
    • Working knowledge of common project implementation methodologies and best practices
    • Skills in Microsoft SQL server, including SSRS and SSIS a strong plus
    • Valid driver’s license and insurance
    • Applicants subject to government security investigations and must meet eligibility requirements related to the clearance process

WORKING ENVIRONMENT: The majority of work is performed in a professional office setting with a wide variety of people with differing functions, personalities and abilities. Travel is required and varies around 25%.

PREFERENCE STATEMENT: Arctic Information Technology, Inc. grants preference to qualified Doyon Shareholders first, and second to qualified shareholders of other Alaska Native corporations that grant a similar preference in all phases of employment and training, which include, but are not limited to hiring, promotion, layoff, transfer, and training.

EOE AAP M/F/V/D

 

Senior Consultant -xRM

The Senior Consultant will utilize best practices and methodologies to gather requirements, design, develop, integrate, implement, and maintain Microsoft Dynamics 365 (CRM) for our clients. This consultant will work extensively with internal teams, clients, and vendors providing subject matter expertise and hands on implementation experience. This is an experienced consultant position and will be responsible for managing client expectations and scope. This position will be expected to accomplish a full range of implementation and development duties from pre-sales assistance, business requirements gathering, and design/configuration to development, testing, quality assurance, and client support independently and with a team.

ESSENTIAL FUNCTIONS:
• Learn, utilize, and promote the Arctic IT’s Development Best Practices and Implementation Methodology.
• Work with team members and independently to develop and configure Microsoft Dynamics 365 (CRM) and key third-party products. This work would include: building custom CRM entities, development of various CRM components (plug-ins, JavaScript, workflow), security configuration, and report writing.
• Leads client meetings to gather business requirements and design solution that meets the requirements.
• Perform gap analysis from requirements gathered to solution proposed.
• Complete design/configuration of the applications.
• Complete project documentation such as: Functional Requirements Document, Functional Customization Specifications, User Acceptance Test Scripts, and End User Training Documentation.
• Design and build integrations with external applications.
• Design custom data structures as required for the application.
• Utilize Microsoft Visual Studio to develop and maintain source code and track outstanding items following the Arctic IT development process.
• Lead all tasks relating to feature testing, solution testing, and user acceptance testing.
• Perform end user training for clients in a one on one, webinar and classroom style settings.
• Provide application support for clients.
• Assist with escalation support for help desk.
• Works with management to keep projects on schedule and recommend needed action to meet deadlines.
• Perform demonstrations of solutions to clients, as required.
• Mentor xRM Staff Consultants.
• Support Technical Consulting Manager with various duties.
• Maintains currency on level of professional/technical knowledge.
QUALIFICATIONS:
Required
• Bachelor’s degree in Business, Computer Science or other related field
• 6+ years of Dynamics 365 (CRM) experience with a solid understanding of CRM entity and Object Model with a strong consulting background
• Currently certified in Dynamics CRM 2016 or higher
• Technical experience with:
o Microsoft Dynamics CRM object model
o JavaScript/Fetch XML
o MS SQL including scripting
o C# Plug-in development
• Experience upgrading Dynamics 365 (CRM) for previous versions to newer releases
• Experience with Dynamics 365 (CRM) online and/or hosted application development
• Experience with Microsoft Visual Studio including Team Foundation Server or equivalent source control system
• Working knowledge of common project implementation methodologies and best practices
• Valid driver’s license and insurance
• Applicants subject to government security investigations and must meet eligibility requirements related to the clearance process
Plus
• Skills in Microsoft SQL server, including SSRS and SSIS
• 3+ years’ experience implementing Microsoft SharePoint with a solid understanding of overall architecture, hierarchy, and administration of the farm
• Experience with configuring, customizing, and theming SharePoint sites
• Currently certified in SharePoint 2013 or higher
• Experience upgrading SharePoint solutions for previous versions to newer releases
• Experience with Microsoft SharePoint On-line and/or hosted application development
WORKING ENVIRONMENT: The majority of work is performed in a professional office setting with a wide variety of people with differing functions, personalities and abilities. Travel is required and varies around 25%.
PREFERENCE STATEMENT: Arctic Information Technology, Inc. grants preference to qualified Doyon Shareholders first, and second to qualified shareholders of other Alaska Native corporations that grant a similar preference in all phases of employment and training, which include, but are not limited to hiring, promotion, layoff, transfer, and training.
EOE AAP M/F/V/D

Staff Consultant -xRM

The Staff Consultant- xRM will utilize best practices and methodologies to implement and maintain Microsoft Dynamics 365 (CRM) for our clients.  This position will be expected to accomplish a full range of implementation duties from business requirements gathering, and configuration to testing, training, and client support independently and with a team.  This position is client facing and must excel in customer engagement and strive to provide high quality services.

 

ESSENTIAL FUNCTIONS:

  • Learn, utilize, and promote the Arctic IT’s Development Best Practices and Implementation Methodology.
  • Leads client meetings to gather business requirements and assist with design solution that meets the requirements.
  • Perform gap analysis from requirements gathered to solution proposed.
  • Work with team members and independently to document and configure Microsoft Dynamics 365 (CRM) and key third-party products.  This work would include: basic CRM configuration, views, security configuration, workflows, etc.
  • Complete project documentation such as: Functional Requirements Document, Functional Customization Specifications, User Acceptance Test Scripts, and End User Training Documentation.
  • Utilize Microsoft Visual Studio to develop and maintain source code and track outstanding items following the Arctic IT development process.
  • Lead in all tasks relating to feature testing, solution testing, and user acceptance testing.
  • Perform end user training for clients in a one on one, webinar and classroom style settings.
  • Provides application support for clients.
  • Provides escalation support for help desk.
  • Works with management to keep projects on schedule and recommend needed action to meet deadlines.
  • Performs demonstrations of solutions to clients, as required.
  • Supports Technical Consulting Manager and Senior Consultants with various duties.
  • Maintains currency on level of professional/technical knowledge.

QUALIFICATIONS:

Required

    • Bachelor’s degree in Business, Computer Science or other related field
    • 3+ years of Dynamics 365 (CRM) experience with a solid understanding of CRM entity and Object Model with a strong consulting background
    • Strong client presence with the ability to listen to client’s requirements and guide solution to fit the scope of work
    • Currently certified in Dynamics CRM 2016 or higher
    • Experience with Microsoft Visual Studio including Team Foundation Server or equivalent source control system
    • Working knowledge of common project implementation methodologies and best practices
    • Valid driver’s license and insurance

 

  • Applicants subject to government security investigations and must meet eligibility requirements related to the clearance process

 

Plus

  • Technical experience with:
    • Microsoft Dynamics CRM object model
    • JavaScript/Fetch XML
    • MS SQL including scripting
    • C# Plug-in development
  • Experience upgrading Dynamics 365 (CRM) and SharePoint solutions for previous versions to newer releases
  • Experience with Dynamics 365 (CRM) and Microsoft SharePoint On-line and/or hosted application development
  • Skills in Microsoft SQL server, including SSRS and SSIS a strong plus
  • 3+ years’ experience implementing Microsoft SharePoint with a solid understanding of overall architecture, hierarchy, and administration of the farm
  • Experience with configuring, customizing, and theming SharePoint

WORKING ENVIRONMENT:  The majority of work is performed in a professional office setting with a wide variety of people with differing functions, personalities and abilities.   Travel is required and varies around 25%.

PREFERENCE STATEMENT: Arctic Information Technology, Inc. grants preference to qualified Doyon Shareholders first, and second to qualified shareholders of other Alaska Native corporations that grant a similar preference in all phases of employment and training, which include, but are not limited to hiring, promotion, layoff, transfer, and training.

EOE AAP M/F/V/D

 

Account Executive

The Account Executive is primarily responsible for identifying and developing new business opportunities through prospecting and lead development, and developing sales opportunities for and maintaining customer relationships with existing clients of Arctic IT. This Anchorage-based position partners with the Sr. Account Executive and others in the organization to deliver results that should be delivered on time, meet budget goals, and be delivered with a high degree of quality and stakeholder satisfaction.

ESSENTIAL FUNCTIONS:

Sales/Sales Support:

  • Generate new and repeat sales by providing product and technical information in a timely and consultative manner to meet established goals
  • Proactively identifies potential issues or opportunities to clients and Arctic IT
  • Gathers customer requirements and expectations and collaborates with the Arctic IT team to recommend specific products and solutions
  • Responsible for documentation of customer solution requirements
  • Responsible for writing and presenting proposals i.e. RFP’s
  • Responsible for writing scope of work for potential business
  • Provide and/or coordinate demos of solutions to potential customers
  • Completes accurate and timely transactions such as quotations, purchase orders, invoices, order changes, adjustments, and cancellations (from clients and vendors)
  • Achieves and maintains rapport with client and works to provide the best possible service experience
  • Develops and monitors quotes, opportunities, etc. in sales management tool(s); e.g. QuoteWerks, MS CRM, etc.
  • Follows up on status of quotes, orders, shipments, and receipts and communicates with clients, vendors, and Arctic IT team members appropriately
  • Provides support to and coordinates efforts with other Arctic IT teams as needed
  • Reviews account notes in order to develop new sales opportunities
  • Ensures that sales opportunities are responded to in a timely manner
  • Participates in team meetings and directly with Sr. Account Executive to provide accurate status of opportunities and efforts
  • Contacts clients following sales to ensure satisfaction and resolve any issues

Client Service:

  • Receives and triages incoming technical support and customer service issues and routes accordingly
  • Resolves or coordinates technical support issues when appropriate
  • Open technical support cases and ensures that cases are resolved in a timely manner as needed to ensure visibility is maintained to facilitate resolution
  • Periodically contacts clients for feedback on quality of service and documents accordingly
  • Other duties as assigned

QUALIFICATIONS:

  • Bachelor’s Degree in Business, Communications or related discipline preferred
  • Minimum of 3 years of relevant experience in a professional sales environment
  • Strong verbal/written communication skills with ability to communicate effectively in a polished, professional, and friendly manner. Public speaking experience preferred.
  • Skill in organizing, and managing time across multiple tasks.
  • Skill in understanding customer needs and providing quality customer service.
  • Ability to work in fast paced environment.

WORKING ENVIRONMENT: The majority of work is performed in a professional office setting with a wide variety of people with differing functions, personalities and abilities. Work will frequently require individual to meet with prospects and clients in their work environment and reliable transportation is therefore required. Travel may be periodically required to participate in events or meet with prospects and clients.

PREFERENCE STATEMENT: Arctic Information Technology, Inc. grants preference to qualified Doyon Shareholders first, and second to qualified shareholders of other Alaska Native corporations that grant a similar preference in all phases of employment and training, which include, but are not limited to hiring, promotion, layoff, transfer, and training.

EOE AAP M/F/V/D

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