Navy Seaport-e

Navy Seaport-e (Contract Number N00178-16-D-8569)

Points of contact

Seaport-e Point of Contact Rebecca Kinson, Capture and Proposal Manager 571-218-0072 |
Customer Satisfaction Point of Contact David Bailey, CTO and Vice President 973-934-3203 |

Task Orders Received

0001 Administrative

Arctic IT Capabilities Statement


Arctic IT is authorized to submit proposals under all zones:

  • Zone 1 – Northeast Zone
  • Zone 2 – National Capital Zone
  • Zone 3 – Mid-Atlantic Zone
  • Zone 4 – Gulf Coast Zone
  • Zone 5 – Midwest Zone
  • Zone 6 – Southwest Zone
  • Zone 7 – Northwest Zone
AIT Zone Map

Functional Areas

  • 3.5 System Design Documentation and Technical Data Support
  • 3.6 Software Engineering, Development, Programming, and Network Support
  • 3.10 Configuration Management Support
  • 3.12 Information System (IS) Development, IA, and IT Support
  • 3.18 Training Support

Team Arctic IT

AIT Logo

Arctic IT is certified by the SBA as an Alaskan Native minority-owned small business ANC 8(a). We are a GSA Schedule IT 70 awardee, a Microsoft Gold Certified Partner, and 100% focused on deploying Microsoft applications for the Federal Government and Federally-recognized Native American tribes since 2003.

  • We build and modernize unique line of business applications for the Government on state-of-the-art Microsoft platforms with industry leading tools (CRM, xRM, C#, JavaScript, HTML5).
  • Our core product expertise consists of Microsoft Dynamics CRM, SharePoint, Office 365, and years of systems integration and ERP implementation across multiple business sectors.
  • Our consulting services and depth of business knowledge have made us a valuable partner to Microsoft and our clients. Our capabilities for core platform and infrastructure deployments, on-premise and in the cloud, make us the right choice every time.
  • Our commitment to client success and expertise in business applications and platforms make us unique.

Arctic Information Technology, Inc., is proud to be supported by the following large and small companies as our subcontractors. These companies have excellent reputations within the industry and assist us in representing all geographic zones.

Since 1982, Applied Information Sciences, Inc. (AIS), has provided IT services and support, software development, and systems engineering services to private companies and the U.S. government, both civilian agencies and the Department of Defense (DoD). AIS is a community of like-minded engineers driven by technology innovations that bring transformative change to its clients. AIS specializes in providing mature, agile, high-quality IT services that leverage the latest technology advancements to reduce cost and risk, while providing the full range of requirements desired by its customers.

KI Ho Military Acquisition Consulting (KIHOMAC) provides complete lifecycle support for United States Air Force’s (USAF) premier Close Air Support aircraft, the A-10 Thunderbolt II, through contracts with the System Program Office (SPO) at Hill Air Force Base. KIHOMAC has also provided similar acquisition, engineering, and technical data support for the C-27J Spartan medium tactical airlift aircraft acquisition, F-16, T-38, C-5 and QF-4 sustainment programs. The company provides systems engineering and integration services to the Defense Threat Reduction Agency (DTRA), Department of Homeland Security (DHS), and the Intelligence Community (IC). KIHOMAC’s prototype engineering and fabrication center addresses customer manufacturing needs that require high engineering content and specialty machining and the logistics maintenance programs to support them. The center is optimized to cover all elements of the design, manufacturing, fabrication and assembly value stream for the low-rate-high-mix sector.

Twintron Data Systems is an IT services company with a long track record of designing solutions for IT requirements. Twintron can design, develop, implement, and deploy a solution based on an organization’s needs while remaining actively engaged throughout the system development lifecycle. Specific areas of support include, but are not limited to, developing secure web-based, data-driven applications; developing engineering systems including real-time systems; designing and implementing network solutions, and outsourcing IT support.

Team Arctic IT’s Service History

Company Service Area Functional Areas Supported
Arctic IT Arctic IT has deep federal experience including U.S. Department of Housing and Urban Development (HUD), Department of Veterans Affairs (VA), U.S. Tax Court, U.S. Department of the Interior / Bureau of Indian Affairs (DOI/BIA), and U.S. Department of Energy (DOE). We look forward to supporting the services through our Seaport-e contract.
  • 3.5 – System Design Documentation and Technical Data Support
  • 3.6 – Software Engineering, Development, Programming, and Network Support
  • 3.10 – Configuration Management Support
  • 3.12 – Information System (IS) Development, IA, and IT Support
  • 3.18 – Training Support
AIS Office of the Undersecretary of Defense Application Server support
  • 3.6 – Software Engineering, Development, Programming, and Network Support
KIHOMAC USAF A-10 Weapon System Maintenance
  • 3.5 – System Design Documentation and Technical Data Support
Joint Reliability Availability Management System (JRAMS)
  • 3.6 – Software Engineering, Development, Programming, and Network Support
  • 3.10 – Configuration Management Support
Twintron U.S. Navy Standard Automated Logistical Toolset
  • 3.6 – Software Engineering, Development, Programming, and Network Support
  • 3.12 – Information System (IS) Development, IA, and IT Support

Quality Assurance

A high quality standard is a top priority for Arctic IT to ensure our products and services meet and exceed our clients’ needs. As a first matter of action upon receiving a Seaport-e task order, Arctic IT’s assigned Task Order Project Manager (TOPM), supported by our corporate Project Management Office (PMO), will develop a Quality Assurance Plan (QAP) for government review and approval. Our TOPM will conduct regular quality checks and our PMO will conduct unplanned audits to ensure services, products, and deliverables are meeting quality standards throughout the contract. We will report quality inspection results via weekly status reports, in-process reviews, and as requested by the government. The following references form the basis for preparing our QAP:

  • ISO 9001: 2008 Quality Management Systems – Requirements
  • A Guide to the Project Management Book of Knowledge (PMBOK® Guide) – Fourth Edition
  • Information Technology Infrastructure Library® Version 3 (ITILv3)
  • Risk Management Guide for DOD Acquisition, Sixth Edition (Version 1)

Our TOPM will instruct all assigned task order staff (Arctic IT and teammates) on quality assurance expectations and activities prior to them beginning work on the task order. Upon contract award our TOPM will work with the government to finalize the QAP and our proposed quality inspection and reporting methods. Arctic IT will maintain the QAP throughout the period of performance with updates resulting from lessons learned and changes in environmental circumstances. At a minimum, our QAP will include:

Section Details
Introduction Introduction section includes the following details:

  • Purpose
  • Performance Management Approach
  • Performance Management Strategy
Roles and Responsibilities This section details roles and responsibilities as they pertain to quality assurance:

  • Task Order Project Manager
  • Corporate PMO
  • Task Order Staff (Arctic IT and Teammates)
Identification of Required Performance Standards/Quality Levels This section details the required performance standards and quality levels.
Methodologies to Monitor Performance The following lists some of the methodologies we use to monitor performance. This list will be tailored to meet the specific task order requirements:

  • Surveillance Techniques
  • Customer Feedback
  • Acceptable Quality Levels
  • Peer Reviews
  • Data Quality
  • Testing
Analysis of Quality Assurance Assessment This section will discuss how we will assess quality performance and communicate the results:

  • Determining Performance
  • Reporting
  • Reviews and Resolution