Modernize Operations with Dynamics 365 for Government

Unify your CRM and ERP in one solution.

Imagine a world without siloed teams, duplicate data, insufficient tracking, manual processes and security issues. Arctic IT, a Microsoft Gold Partner, can help you transform your operations with Microsoft Dynamics 365 to bring citizen engagement to a whole new level. Dynamics 365 unites an ERP and CRM platform with modern, intelligent cloud applications to automate and optimize your government processes.

Microsoft Gold Partner - Arctic IT

People using Dynamics 365 for Government

One platform for security and governance

Dynamics 365 combines the reliable, security-first Azure cloud with Microsoft Power Platform business intelligence applications and full-featured APIs for robust integration. It provides multiple layers of security at the application level and the user level with role-based security. Dynamics 365 is also integrated and interfaced with Microsoft office apps so you can securely collaborate with your team from anywhere.

Arctic IT Support

Receive a live demo of Dynamics 365

Arctic IT is committed to helping you make the best decisions for your unique needs and strategic goals. To get the full picture of how these applications work together to enhance and modernize your operations, request a brief personalized demonstration with our Dynamics 365 experts.

You can get your questions answered and dive deeper into the features that matter most for your organization.


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Microsoft Dynamics 365 for Field Service

Dynamics 365 CRM intelligent business applications

Dynamics 365 CRM applications offer all the powerful apps and features you need to transform your citizen experience—in one integrated, affordable solution. With web-based and mobile solutions for office staff and workers in the field, empower your community and your team to stay connected through the entire journey. Common CRM applications used in government include Dynamics 365 Customer Service and Dynamics 365 Field Service.

Benefits of a CRM application from Arctic IT

✓ Fully integrated customer experience platform
✓ Scalable, flexible monthly subscription licensing
✓ 24x7x365 access on any device
✓ 99.9% uptime guaranteed in the cloud
✓ Hundreds of additional apps available
✓ Backed by Arctic IT expertise
✓ Protected by Microsoft’s Trusted Cloud
✓ Reduced IT and licensing costs
✓ Automatic software updates
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Dynamics 365 Finance and Operations vs. Business Central Dynamics 365 ERP

Dynamics 365 ERP intelligent business applications

Dynamics 365 offers ERP applications for every size of government agency. Dynamics 365 Business Central is ideal for smaller agencies with great options for procurement and HR/payroll as well as financials, inventory and distributions, and analytics. Dynamics 365 Finance and Dynamics 365 Supply Chain Management are ideal for larger government agencies that require multi-entity accounting, budget planning and reporting, supply chain management, collections and more.

Benefits of an ERP application from Arctic IT

✓ Grow your services, not your IT budget
✓ Unify your data, operations and workforce
✓ Deploy in the cloud, on-premise (or both)
✓ Stay productive with 99.9% guaranteed uptime
✓ Add industry functionality with ease
✓ Strengthen security and compliance
✓ Backed by Arctic IT expertise
✓ Protected by Microsoft’s Trusted Cloud
✓ Simplify and stabilize licensing costs
✓ Automatic software updates
Review Dynamics 365 ERP Applications »

Arctic IT Employee at Desk

Anytime, anywhere, on any device

You may no longer be only working at your desk; you’re out in the field, at a government service site, or on your mobile device needing to act quickly and effectively. Dynamics 365 cloud technology gives you the ability, agility and flexibility to work securely where you need it.

For next level engagement, you can provision the Dynamics 365 portal for 24/7 community member access to personal information, licensing, service payments and more.

Ready to learn more? Connect with us today.

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