I appreciate that the technicians will keep checking back with me to be sure my issue is resolved completely. Computers are funny things with a mind of their own and they often act up right after I think an issue is resolved. It is nice to know that Arctic IT will work on an issue until we are satisfied that the problem is resolved.
For high quality Managed IT Support Provider services, I would highly recommend Arctic Information Technology and their team who have always gone over and above to deliver me outstanding results.
Always great service, professional staff, and the work is always done correctly the first time.
We previously had used the same IT company for more than 15 years and had no idea we’d been missing until we switched to Arctic IT. I would strongly recommend that anyone contemplating making the switch to this outstanding company, to call me if they have specific questions.
I greatly appreciate the response from AIT in handling our company service tickets and maintaining our network. Always prompt even when we know everyone is busy. Thanks much.
We have so many people whose time is split between different grants. Microsoft Dynamics GP makes it easy to account for everyone’s time precisely, which saves us a lot of journal entries. I’ve never seen a company that cares so much about their customers as Arctic IT does.
I am really enjoying working with your team! Thank you all for making my job more pleasant and generally leaving me smiling, if not laughing, when I hang up the phone.
We would like to acknowledge the great support that Clark has given us here at CISPRI. Over the past couple of weeks we’ve had a major payroll glitch and Clark was very knowledgeable, patient, and assisted us as quickly as possible and as often as we called with our problems. Clark was and has always been a pleasure to work with, even throughout the most complex issues that we may have. We have had the good fortune to work with Clark numerous times over the last couple years and have always been very impressed with his professionalism and knowledge of the system. We look forward to working with Clark and Arctic IT in the future.
If I had to work with a contractor I would choose Arctic IT every time. Everyone has bent over backwards to accommodate us and even in most cases made us feel as though we were your only client.
Working with Arctic IT, there was no loss of services or severe interruptions during either migration. It was a mutually successful experience the whole way. All the heavy lifting was done in the beginning, through careful planning and documentation.