We would like to acknowledge the great support that Clark has given us here at CISPRI. Over the past couple of weeks we’ve had a major payroll glitch and Clark was very knowledgeable, patient, and assisted us as quickly as possible and as often as we called with our problems. Clark was and has always been a pleasure to work with, even throughout the most complex issues that we may have. We have had the good fortune to work with Clark numerous times over the last couple years and have always been very impressed with his professionalism and knowledge of the system. We look forward to working with Clark and Arctic IT in the future.
If I had to work with a contractor I would choose Arctic IT every time. Everyone has bent over backwards to accommodate us and even in most cases made us feel as though we were your only client.
Working with Arctic IT, there was no loss of services or severe interruptions during either migration. It was a mutually successful experience the whole way. All the heavy lifting was done in the beginning, through careful planning and documentation.
I have dealt with a lot of I.T. Professionals over the years and the Arctic IT staff has got to be one of the best. They are always very professional, knowledgeable and a wonderful team to work with. I have worked with Arctic for a long time and I would not pick a different I.T. firm to work with…. ever!
Arctic IT is very good at providing services and they are always willing to come out and help us on site. We really appreciate that.
Our organization operates on up to 16 different grants and medical billing for certain services from 36 divisions and teams, so the reporting process is complex. Without Microsoft Dynamics and its FRx reporting capability, Watkins would face nearly insurmountable obstacles. The FRx reports setup is a clean and effective process that allows us to produce reports whenever we need them. That’s critical because reporting is a large part of our life. I’ve worked with many IT consultancies around the country throughout my career. I find Arctic IT to be one of the most responsive I’ve ever worked with.
I’ve used other software designed for non-profit organizations throughout my career. Microsoft Dynamics is better. The interface is very intuitive – the menus make so much sense because they’re organized like the way I work.