I have dealt with a lot of I.T. Professionals over the years and the Arctic IT staff has got to be one of the best. They are always very professional, knowledgeable and a wonderful team to work with. I have worked with Arctic for a long time and I would not pick a different I.T. firm to work with…. ever!
It is truly a pleasure to work with AIT. Arctic IT is kind and patient; consistently deliver quality work where expectations are very high; works hard to meet deadlines while being conscious of the cost; and is quick to grasp the concept and end result expected. I can honestly say Arctic IT has never let me down.
Arctic IT is very good at providing services and they are always willing to come out and help us on site. We really appreciate that.
Our organization operates on up to 16 different grants and medical billing for certain services from 36 divisions and teams, so the reporting process is complex. Without Microsoft Dynamics and its FRx reporting capability, Watkins would face nearly insurmountable obstacles. The FRx reports setup is a clean and effective process that allows us to produce reports whenever we need them. That’s critical because reporting is a large part of our life. I’ve worked with many IT consultancies around the country throughout my career. I find Arctic IT to be one of the most responsive I’ve ever worked with.
I’ve used other software designed for non-profit organizations throughout my career. Microsoft Dynamics is better. The interface is very intuitive – the menus make so much sense because they’re organized like the way I work.