I’ve used other software designed for non-profit organizations throughout my career. Microsoft Dynamics is better. The interface is very intuitive – the menus make so much sense because they’re organized like the way I work.
Our organization operates on up to 16 different grants and medical billing for certain services from 36 divisions and teams, so the reporting process is complex. Without Microsoft Dynamics and its FRx reporting capability, Watkins would face nearly insurmountable obstacles. The FRx reports setup is a clean and effective process that allows us to produce reports whenever we need them. That’s critical because reporting is a large part of our life. I’ve worked with many IT consultancies around the country throughout my career. I find Arctic IT to be one of the most responsive I’ve ever worked with.