TotalCare Managed Services

TotalCare Logo

TotalCare by Arctic IT – Your complete network management solution

TotalCare by Arctic IT is a flat-rate approach that dramatically reduces the financial risk associated with IT maintenance, network monitoring, and end-user technical support. What does that mean? In the past, customers accepted all the financial risks associated with network outages and issues. IT providers were engaged only when there were problems – in short, providers profited from your “IT pain.”

In contrast, the TotalCare model shifts the financial risk and responsibilities associated with managing your network to us – your managed service provider. Instead of our success being tied to things breaking and needing repair, we will only succeed when things continue to operate as they are supposed to. Irrespective of how much time and energy we must invest in your systems and network to keep it running, your costs won’t change. We succeed together, as partners.

Arctic IT was once  again ranked among the top MSPs globally and is Alaska’s highest-ranked provider in Penton Technology’s tenth-annual MSPmentor 501 Global Edition.


Key TotalCare Benefits

The TotalCare by Arctic IT platform is an ideal environment that allows your systems to remain up and running smoothly and reliably, therefore keeping your personnel working efficiently. Whether you have an IT staff or not, TotalCare will allow your people to focus on high value business needs.

  • Experience Peace of Mind: Gain peace of mind by knowing that your network is being monitored and managed around the clock.
  • Maximize Value by Controlling Costs: Save money by managing your operating costs with flat-rate, predictable monthly expenses.
  • Sharpen the Focus on Your Business: By reducing the worry associated with IT, you can focus your efforts towards more important initiatives and growing your business.
  • Better Manage Risk: Monitoring for technical problems before they occur will avert costly network failures and identify trouble early.

Contact Arctic IT today to learn more about what we can do for your business:



Barracuda offers more than a dozen security and storage solutions for businesses of all sizes – designed to solve complex IT problems quickly and cost-effectively. Appliance, virtual appliance, cloud service and hybrid deployment options available to protect critical business data and email.

Cisco provides voice systems, IP telephony, network security and storage, wireless LAN connections, and networking accessories. Cisco has turned the internet into a revolutionary tool for people to connect and communicate to others across the world.

HP is a leading technology solutions provider for desktops, notebooks, printers, servers and network storage for consumers and businesses with market leadership. HP delivers technology solutions that drive business value.

Microsoft products include business software, online computing, operating systems for servers, and intelligent devices, information worker productivity applications, business solution applications, high-performance computing applications and software development tools.