Let’s Connect

Contact Us

For general inquiries, contact Arctic IT today at 844.461.9500 | connect@arcticit.com or fill out the form below.

ArcticCare Issues (Managed Services Support)

High Priority Call 907.261.9595 (Alaska)
844.461.9500 (All other states)
Medium Priority Taskbar Right click the Arctic IT icon on your taskbar, select “Create Service Ticket” and submit.
Medium Priority Customer Portal Submit your request to us at na.myconnectwise.net/arcticit.
Medium Priority Email Send us an email at arcticcare@arcticit.com. Please describe the urgency in the title and a detailed description of the issue in the email message.

ArcticAscend Issues (Application Support)

Dynamics 365, Dynamics GP, Tribal Platforms, and other applications

Customer Portal Submit your request to us at na.myconnectwise.net/arcticit.
Email Send us an email at itsupport@arcticit.com. Please describe the urgency in the title and a detailed description of the issue in the email message.
Call 844.461.9500

Arctic IT technical support for National Park Service RBMS is available 24×7 in your time zone.

Phone (RBMS Tech Support): 469.777.8828

Email (RMBS Tech Support): RBMShelp@arcticit.com

Email (User Requests for ID Access) – RBMShelp@arcticit.com 

Office Locations

11500 Sukdu Way, Ste 150
Anchorage, AK 99515

5201 Tennyson Parkway, Ste 218
Plano, TX 75024

Contact Us

connect@arcticit.com
(844) 461-9500
(907) 261-9500

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Support Hours of Operation

M-F: 8am-5pm local time
S-S: Closed
After hours on-call 24/7