Let’s Connect
Contact Us
For general inquiries, contact Arctic IT today at 844.461.9500 | connect@arcticit.com or fill out the form below.
ArcticCare Issues (Managed Services Support)
| High Priority | Call | 907.261.9595 (Alaska) 844.461.9500 (All other states) |
| Medium Priority | Taskbar | Right click the Arctic IT icon on your taskbar, select “Create Service Ticket” and submit. |
| Medium Priority | Customer Portal | Submit your request to us at na.myconnectwise.net/arcticit. |
| Medium Priority | Send us an email at arcticcare@arcticit.com. Please describe the urgency in the title and a detailed description of the issue in the email message. |
ArcticAscend Issues (Application Support)
Dynamics 365, Dynamics GP, Tribal Platforms, and other applications
| Customer Portal | Submit your request to us at na.myconnectwise.net/arcticit. |
| Send us an email at itsupport@arcticit.com. Please describe the urgency in the title and a detailed description of the issue in the email message. | |
| Call | 844.461.9500 |
Arctic IT technical support for National Park Service RBMS is available 24×7 in your time zone.
Phone (RBMS Tech Support): 469.777.8828
Email (RMBS Tech Support): RBMShelp@arcticit.com
Email (User Requests for ID Access) – RBMShelp@arcticit.com
Office Locations
11500 Sukdu Way, Ste 150
Anchorage, AK 99515
5201 Tennyson Parkway, Ste 218
Plano, TX 75024
Contact Us
connect@arcticit.com
(844) 461-9500
(907) 261-9500
Support Hours of Operation
M-F: 8am-5pm local time
S-S: Closed
After hours on-call 24/7