Cloud Managed Services and SecurityServices
for Microsoft 365 Business and Enterprise
You run your business, we’ll help protect it.
Secure and optimize your organization by combining the power and scale of Microsoft 365 and Arctic IT’s team of technical experts and engineers.
With Arctic IT as your partner in cloud managed services for Microsoft 365, you will gain strategic advantages such as
- Stronger security and compliance
- Predictable IT costs
- Faster support
- And time to focus on business objectives
A trusted provider in cloud managed services for Microsoft 365
Experienced and certified technicians
When it comes to protecting your technology investments, you want the best of the best. Our reliable, certified IT experts have a common goal—to ensure you can focus on optimizing your business without worrying about the technology powering it.
An Extension of your technology team
Elevate your security posture and allow your internal IT team to focus on proactive strategies with ArcticCare 365, our cloud managed services offering for Microsoft 365. We’ll help monitor your IT systems and network, provide on-going product training for your staff, and layer on additional security services to help you defend from cyber threats.
Microsoft 365 Services
Not on Microsoft 365? No problem, we are here to help you get there. We’ll work with you to determine the right Microsoft 365 licensing for your organization and support you in the migration.
ArcticCare 365 for Microsoft 365 Business Premium & E3 Subscriptions
The services and security offerings below are included in one monthly fee along with your Microsoft 365 subscription for Business Premium or E3 for Enterprise.
Endpoint management / security and vulnerability scanning
We’ll monitor your endpoints and systems, and perform patching/updates as they become available.
Microsoft 365 License and Tenant Administration
Only pay for what you need. We proactively manage your licensing and help you get the most out of your subscriptions.
Help Desk Support
Our Alaska- and Texas-based support teams provide unlimited escalations and overflow support – 7am-9pm and on-call 24/7.
Security Awareness Testing
Every company has a clicker. We’ve got the phish testing and training tools to help you avoid costly mistakes.
System Security Health Evaluations
We identify your risk factors, report on your security posture and provide updates on hardware lifecycle management.
Advanced Security Monitoring
From removable media to overseeing sensitive devices, we watch what you can’t see.
Cloud to Cloud Backup
Our Office 365 data protection service delivers fast backups and rapid recovery of data/services in times of need.
Hybrid Server Backup and Maintenance
Your essential on-premises servers, backed up to the cloud, maintained in the cloud, while operational at the edge.
Compliance Level Audit Support
Only pay for what you need. We manage your licensing and let you know how to get the most out of your subscriptions.
Used Hardware Disposal*
We’ll coordinate all the details for proper disposal, because security doesn’t end at the trash can.
*Anchorage clients only. Additional cost applies for disposal.
Monthly Live Trainings
Our monthly virtual training schedule keeps your team up-to-date with Microsoft 365 apps and cybersecurity.
Microsoft 365 Subscription Required
A Microsoft 365 Business Premium or E3 Subscription is required. Licensing includes modern workplace apps, Windows 11, and enterprise-level security features.
Request a quote now
“MLCV selected Arctic IT as a partner to help take our corporate office to the Microsoft 365 cloud because of our experiences with them in the Dynamics GP and Dynamics CRM spaces. We continue to partner with Arctic IT because they understand our vision of providing business value through technology innovation.”
Dependable network and systems management
ISP & DNS management
What clients are saying about our support team
“Friendly, patient, great customer service; Thank you!”
“Super professional, courteous, helpful, knowledgeable. You guys have some great folks working for you. Thanks for the help!”
“My colleagues and I have always had good experiences when reaching out to [Arctic IT] for assistance.”
“My call to the helpline was efficient and friendly and instructive, and I accomplished what I need to do quickly. I could not be more pleased with the service I received.”
“Reps are always able to help us in a timely manner and they provide excellent step by step instructions. Great customer service again!”
“Very professional and patient with me. Thank you!”