Government Applications
Microsoft Gold Partner
Enable cross-departmental collaboration to improve and modernize service delivery for your citizens
GovCase™ Health & Human Services, our suite of software applications designed specifically for state and local governments, provides a holistic view of programs and services to measure outcomes and how funding is being utilized. Dashboard reports can be displayed through geographic, demographic or socioeconomic dimensions that provide visibility into program effectiveness to meet compliance requirements.
Social Services Case Management
The GovCase Social Services Case Management application provides basic case management, tracking services rendered to citizens and relevant data needed to track outcomes. The application tracks recipients of services and communications between recipient and provider. Case level data rolls up to program level to give the granting agency views which show the efficacy of the program and provide the best outcomes for recipients.
Program Management
To serve your community better, understanding how government programs perform is essential. The GovCase Program Management application helps you collect program data and aggregate the demographics of the people you serve. Access citizen programs via a centralized database that tracks and reports on participation and case history, and identify areas where services are needed by comparing eligibility requirements to existing community members.
Grant Management
The GovCase Grant Management application is designed to allocate grant funding, such as block grants, to designated service providers. The solution will track funding among all providers who are granted monies and provide detailed reporting for accountability and compliance to the program charter.
Citizen Portal
The GovCase Citizen Portal serves as a 24/7 engagement tool for citizens to self-evaluate program eligibility, manage personal profile information, and apply for services. Most of the time, people are unaware which programs are available to them because they don’t know if they meet the criteria necessary. This application allows each participant to run a pre-qualified assessment, which will guide them through the eligibility process. In addition, the portal provides them with a real-time view of their case status, where they can communicate with program managers, view their assistance history, and submit case information.
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Tenacious Ingenuity®
No better words describe Arctic IT’s culture than Tenacious Ingenuity. It’s how we approach all our technology projects. We know there is an answer to every problem, and we work with you to solve it. Collaboration, expertise, and commitment to our clients are paramount in everything we do.
Isn’t that what you should expect from your technology partner?
“I’ve been extremely happy with the Managed IT Support services provided by Arctic IT and would thoroughly recommend them for their high ongoing levels of customer service.”
“Arctic IT has gone above and beyond to assist us to create a user-friendly program tailored to meet our varied needs. I have been thoroughly impressed with their professional approach and attention to the most minute of details. I have also grown professionally as a result of interacting with the Arctic IT staff.”
Enhance your reporting capabilities and accessibility with GovCase
Case Management Lifecycle
- 360-degree view of service delivery for constituents across all departments
- Measure your program outcomes and community impact
- Flexible reporting, analytics, and dashboards
- Eliminate duplicate data entry
Microsoft Cloud Solution
- Cloud-native software (SaaS) available anywhere, anytime, any device
- Monthly subscription includes updates, upgrades, and support (only pay for what you use, lower TCO)
- Microsoft cloud ecosystem: Dynamics 365 in the GCC, Power Platform, Azure and more
Flexible and Agile Platform
- Native integration to Microsoft 365 applications including Teams and Outlook
- Use of a low-code/no-code application platform (LCAP) provides agility for future enhancements
- Robust integration capabilities with your existing records systems and business applications
Software-as-a-Service Benefits
Mobility
Work anywhere, any time, and on any device
Security
Regular, automated software updates
Cloud Lifecycle Management
Upgrades, unlimited support and maintenance included
Feature Enhancements
Ongoing updates based on user feedback
Capabilities
Integrations with Microsoft 365 and third-party apps
Security is unrivaled on the Microsoft cloud platform
Compliance Standards
Dynamics 365 in the GCC maintains compliance certification to FedRAMP, Section 508, HIPAA, ISO-27001, ISO-27018, and WCAG standards
Data Security
Data is secured and encrypted in the cloud at rest and in transit to the user’s browser when viewing
Secure Down to the Field Level
Data stays within defined boundaries to maintain overall security by user role, down to the field level
Add-On Services
Additional security services are available including fraud protection, data leak monitoring, and more
Cybersecurity Investment
Microsoft is quadrupling its cybersecurity investment to $20 billion over the next five years