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Join The Team

Arctic IT is always looking for extraordinary talent. We want dedicated, high-energy, growth-oriented professionals who love life and thrive in fast-paced environments. We are humble, creative, supportive of each other, and fiercely competitive in the market. Additionally, we are deeply committed to our core values of communication, focus, and respect.

Our unique business model allows us to attract and retain the best talent from anywhere in the country. Our current openings are listed below. If you are a good fit for our amazing company, then make an introduction and let’s see where this goes!

Job Listings

Arctic IT is always looking for extraordinary talent. We want dedicated, high-energy, growth-oriented professionals who love life and thrive in fast-paced environments. We are humble, creative, supportive of each other, and fiercely competitive in the market. Additionally, we are deeply committed to our core values of communication, focus, and respect.

Our unique business model allows us to attract and retain the best talent from anywhere in the country. Our current openings are listed below. If you are a good fit for our amazing company, then make an introduction and let’s see where this goes!


Job Summary

The Senior Application Developer ERP will utilize best practices and methodologies to design, customize, integrate, implement and/or upgrade customizations and resolve defects or bugs associated with solutions for clients. Solution knowledge and expertise includes Microsoft Dynamics 365 F&O and Business Central as well as other platform tools in use by our clients. Working as part of team, this position will be expected to accomplish a range of development duties from requirements definition, design/configuration, custom development, unit testing, quality assurance and client support.

Essential Functions

  • Learn, utilize, and promote the Arctic IT’s Development Best Practices and Methodology
  • Solid technical and functional expertise in ERP solutions to effectively design and deliver proposed solutions, primarily Dynamics 365 F&O
  • Translate business processes into platform abilities (e.g. selecting Business Process Activities vs. Workflows vs. Custom Plugin vs. PowerApps)
  • Ability to design, develop and implement custom code based on documented User Stories and Functional Requirements
  • Develop components of the solution that include application enhancements, system integrations, data conversions and migrations, custom workflows, and custom reports and dashboards
  • Customize ERP solutions using .NET, C#, JavaScript and other technologies
  • Produce custom code for major and minor modifications using best practices
  • Create and modify SQL Server Reporting Services reports using both SQL and FetchXML queries
  • Create and modify X++ embedded reports in F&O
  • Create and submit for approval, Functional Design Documents (FDD) to document proposed custom development designs, prior to the start of custom development work
  • Perform debugging and testing of all code and assist with any issues related to client deployments
  • Execute all phases of software development to include design and planning, development, unit testing, QA testing, installation, deployment, and support
  • Contribute to current Arctic IT solutions and customizations to build products to resell to future clients
  • Working knowledge of Microsoft DevOps to develop and maintain source code and track outstanding items following the Arctic IT development process.  Manage solutions built by the team by merging changes to master source repositories
  • Perform or assist with system performance enhancement activities as needed
  • Assist with technical support from clients
  • Complete project documentation such as: Customization Specifications (Functional and Technical), Solution Design Documents, and User Acceptance Test Scripts
  • Participates in client meetings to gather business requirements and work with Solution Architects to design solutions that meet the requirements
  • Support Solution Architects with various duties
  • Obtain and maintain Dynamics 365 as well as other applicable Microsoft certifications

Qualifications

Required:

  • Bachelor’s Degree in Computer Science or related discipline i.e. Math, Information Technology
  • At least 5 years of experience developing in Microsoft Dynamics solutions, primarily Dynamics AX and Dynamics 365 F&O
  • Experience using source control repositories such as DevOps
  • Knowledgeable in Object Oriented Programming, Test Driven Development, and Software Design Patterns
  • Experience developing and writing code in custom environments (JavaScript, C#, T-SQL, FetchXML)
  • Experience upgrading solutions for previous versions to newer releases
  • Experience developing reports with SQL Server Reporting Services
  • Experience using X++ to create embedded reports in F&O
  • Skills in Microsoft SQL server, including SSRS and SSIS
  • Skill in planning, organizing, and managing time across multiple tasks
  • Skill in understanding client ERP needs and providing quality client service
  • Ability to constructively participate in team meetings and brainstorming sessions
  • Ability to follow project plans and requirements
  • Ability to develop within an application development process model creating supporting documentation for work products created
  • Ability to work in fast paced environment
  • Valid driver’s license and insurance
  • Applicants subject to government security investigations and must meet eligibility requirements related to the clearance process

Preferred:

  • Experience with other Microsoft Dynamics 365 Solutions (GP)
  • Experience integrating Dynamics F&O with various integrating products and add-ins to deliver a full solution for the client
  • Experience with Software-as-a-Service environments
  • Certifications in Dynamics 365 F&O
  • Experience with custom application development

Working Environment

The majority of work for this role is performed in a home office and interacts with a wide variety of people with differing functions, personalities and abilities. Telecommuters are expected to have sufficient home office space that appears neat, organized and professional when on video meetings. Travel is required and varies around 25%.

Preference Statement

Arctic Information Technology, Inc. grants preference to qualified Doyon Shareholders first, and second to qualified shareholders of other Alaska Native corporations that grant a similar preference in all phases of employment and training, which include, but are not limited to hiring, promotion, layoff, transfer, and training.

Note: The direct apply link for this job is:



*Hitting the Apply Now button will take you job posting on the Doyon, Limited website.  This is our parent company.

Arctic IT is always looking for extraordinary talent. We want dedicated, high-energy, growth-oriented professionals who love life and thrive in fast-paced environments. We are humble, creative, supportive of each other, and fiercely competitive in the market. Additionally, we are deeply committed to our core values of communication, focus, and respect.

Our unique business model allows us to attract and retain the best talent from anywhere in the country. Our current openings are listed below. If you are a good fit for our amazing company, then make an introduction and let’s see where this goes!


Job Summary

The Senior Solution Consultant – Dynamics 365 Finance & Operations (F&O) will utilize best practices and methodologies to design, implement, and maintain Microsoft Dynamics 365 F&O for our clients.  This consultant will work extensively with internal teams, clients, and vendors providing subject matter expertise and hands-on implementation experience.  This is an experienced consultant position and must have ability to deliver exceptional customer service.  This position will be expected to accomplish a full range of functional implementation duties from pre-sales assistance, business requirements gathering, and design/configuration to testing, training, and client support independently and with a team.

Essential Functions

  • Learn, utilize, and promote the Arctic IT’s Project Implementation Methodology
  • Lead client meetings to gather business requirements and map to the solution
  • Perform gap analysis from requirements gathered to solution proposed
  • Complete design/configuration of the Microsoft Dynamics 365 F&O and key third-party products
  • Complete project documentation such as: Functional Requirements Document, Functional Customization Specifications, User Acceptance Test Scripts, and End User Training Documentation
  • Build integrations to perform data conversion tasks and additional integrations based off requirements
  • Lead all tasks relating to feature testing, solution testing, and user acceptance testing
  • Perform end user training for clients in a one on one, webinar and classroom style settings
  • Provide application support for clients
  • Assist with escalation support for help desk
  • Work with management to keep projects on schedule and recommend needed action to meet deadlines
  • Assist marketing with tasks such as seminars and case studies
  • Perform demonstrations of solutions to clients
  • Design/create financial statements with Management Reporter and other financial reporting tools
  • Mentor Solution Consultants
  • Support Functional Consulting Manager with various duties
  • Obtain and maintain ERP solutions certifications, as applicable
  • Exemplify professional, clear, timely communication in all interactions to include follow-ups where possible

Essential Roles

  • Expert – The Senior Solution Consultant has years of related experience and should be a strong in multiple areas.  They should also be willing to share their knowledge and skills with colleagues.  The Senior Consultant should have the ability to work independently on implementation projects but should also work well in a project team.
  • Dedicated – The Senior Solution Consultant is willing and able to produce the expected billable time per year and do whatever is necessary to fulfill their goals and promises to the company and customers.  It is understood this is a 40+ hour per week role.
  • Customer Advocate – The Senior Solution Consultant is always looking out for ways to help our clients succeed.  They will participate in a project at any level to help meet the project and client needs.
  •  Mentor – The Senior Solution Consultant is eager to appropriately share their knowledge and expertise with colleagues to help them grow their skills and improve the strength of the team.

Work Environment

The majority of work is performed in a professional office setting with a wide variety of people with differing functions, personalities, and abilities. Work for this role is also performed in a home office. Telecommuters are expected to have sufficient home office space that appears neat, organized and professional when on video meetings. Travel is required and varies around 33%.

Qualifications

  • Bachelor’s degree in Accounting, Business, Computer Science, or related field
  • 5+ years of Microsoft Dynamics 365 F&O solution implementation experience
  • 5+ years of industry and/or consulting experience
  • Strong understanding of software implementation life cycle, project management, business process management, requirements definition, functional design, quality management, and change management
  • Strong Financial module experience with an accounting background
  • Valid driver’s license and insurance
  • Applicants subject to government security investigations and tribal gaming investigations and must meet eligibility requirements related to the clearance process
  • Strong interpersonal and communication skills
  • Microsoft Office 365 experience

Preference Statement

Arctic Information Technology, Inc. grants preference to qualified Doyon Shareholders first, and second to qualified shareholders of other Alaska Native corporations that grant a similar preference in all phases of employment and training, which include, but are not limited to hiring, promotion, layoff, transfer, and training.

*Note: The direct apply link for this job is:



*Hitting the Apply Now button will take you job posting on the Doyon, Limited website.  This is our parent company.

Arctic IT is always looking for extraordinary talent. We want dedicated, high-energy, growth-oriented professionals who love life and thrive in fast-paced environments. We are humble, creative, supportive of each other, and fiercely competitive in the market. Additionally, we are deeply committed to our core values of communication, focus, and respect.

Our unique business model allows us to attract and retain the best talent from anywhere in the country. Our current openings are listed below. If you are a good fit for our amazing company, then make an introduction and let’s see where this goes!


Job Summary

The Help Desk Technician is a direct contact for Arctic IT’s clients and is the initial support level for client issues.   The Help Desk Technician is responsible for receiving information, diagnosing symptoms, and resolving problems.  This position will need to deliver client service within specified service levels.  Typically, the Help Desk Technician will work on resolving straightforward problems. This includes troubleshooting methods such as verifying physical layer issues, resolving username and password problems, uninstalling/reinstalling basic software applications, verification of proper hardware and software setup, and assistance with navigating around application menus.

 

Essential Functions

  • Strong understanding of available tools to assist in daily tasks, such as ConnectWise
  • Ability to work independently (such as troubleshooting workstation and server software and hardware) and as a team (escalating when appropriate)
  • Strong ability to troubleshoot workstation-based software issues with:
    • Microsoft supported Windows Operating systems
    • Microsoft supported Office versions
    • Local and network printers
    • Adobe
    • Apple Mac supported Operating systems
    • Sophos and other major AV brands
  • Understands user, workstation, and permissions in domain and workgroup environments
  • Understands and able to apply basic troubleshooting to server-based software issues with:
    • Cloud Services
    • Microsoft supported Windows Server Operating systems
    • Microsoft supported versions of Exchange, SQL Server, Terminal Server/Remote Desktop services
    • Sophos and other major AV brands
  • Knowledge and understanding of DNS, the Internet and mail flow
  • Understands and administer Microsoft Office 365
    • Manage and delete user accounts
    • Manage Teams/Skype for Business
    • Manage SharePoint
    • Licensing levels to include subscription offerings
  • Knowledge of backup solutions including Barracuda and others
  • Knowledge and understanding of various server/workstation peripherals such as USB/NAS drives
  • Ability to learn and understand 3rd party applications
  • Ability to communicate with vendors for RMA and troubleshooting purposes
  • Maintain appropriate documentation including client technical documentation, “how to” documentation, knowledge base articles, internal procedures/processes, etc.
  • Other duties as assigned.

Knowledge, Skills & Abilities

  • Strong written and verbal communication
  • Strong organization skills and ability to operate efficiently throughout daily tasks
  • Deliver technical client support over the phone, email, chat assist, and on-site
  • Ability to identify when a problem needs to be escalated and to whom
  • Pleasant and professional demeanor in all communications
  • Ability to remain calm in stressful situations
  • Ability to work independently and effectively on daily tasks without direct supervision
  • Contribute to team goals such as:  SLA requirements, resolution, and client satisfaction
  • Able to work at an efficient, quick and steady pace to troubleshoot and resolve issues
  • Deliver high quality results
  • Provide instructions to clients on basic desktop, peripheral, and mobile device usage
  • Identify sales opportunities and route the information to necessary team members
  • Adheres to work group and company polices outlined in Team Member handbook, electronic communication, and other documentation
  • Work well with clients at all levels, from executive to IT to end user
  • Accurately enter and maintain issue information including notes and resolution
  • Actively participate as a member of the Arctic IT team
  • Submit timesheets accurately and timely

Qualifications

  • Possess High school diploma or GED required, some college preferred
  • Certifications are beneficial but not required.  Desired certifications/examinations include CompTIA A+, CompTIA Network+, MCP/MCDST/MCSA (such as Exam 70-697: Configuring Windows devices
  • 2+ years of relevant experience in a technical help desk environment preferred
  • Strong phone contact handling skills and active listening
  • Ability to build rapport with clients
  • Positive, professional, and client first demeanor
  • Applicants subject to government security investigations and must meet eligibility requirements related to the clearance process
  • Pass background checks as needed
  • Valid driver’s license, insurance and reliable personal vehicle
  • Ability to travel to client sites as needed, leveraging personal vehicle for local dispatch

Working Environment

The majority of work is performed in a professional office setting with a wide variety of people with differing functions, personalities and abilities.  Job may require some travel.

Preference Statement

Arctic Information Technology, Inc. grants preference to qualified Doyon Shareholders first, and second to qualified shareholders of other Alaska Native corporations that grant a similar preference in all phases of employment and training, which include, but are not limited to hiring, promotion, layoff, transfer, and training.

*Note: The direct apply link for this job is:



*Hitting the Apply Now button will take you job posting on the Doyon, Limited website.  This is our parent company.

Arctic IT is always looking for extraordinary talent. We want dedicated, high-energy, growth-oriented professionals who love life and thrive in fast-paced environments. We are humble, creative, supportive of each other, and fiercely competitive in the market. Additionally, we are deeply committed to our core values of communication, focus, and respect.

Our unique business model allows us to attract and retain the best talent from anywhere in the country. Our current openings are listed below. If you are a good fit for our amazing company, then make an introduction and let’s see where this goes!


Job Summary

The Accounting Clerk performs a wide variety of accounting and bookkeeping tasks. This is an experienced accounting position that works closely with the Controller to maintain business transactions of the organization, applying the Generally Accepted Accounting Principles (GAAP) that includes analytical work and thorough review of financial records. This position requires dedication to the overall company growth strategies to move the company fiscally forward with compliance and integrity.

Essential Functions

  • Manage A/R processing, collection, and investigation
  • Manage A/P processing and investigation
  • Track bank deposits and apply cash receipts to open AR invoices
  • Reconciles bank statements by comparing statements with the general ledger
  • Participate in assembling financial data for audits
  • Monitor credit card charges, payment discrepancies, refunds, returns and miscellaneous charges and reconcile credit card statements
  • Reconcile employee expense reimbursements
  • Process monthly travel expense invoices
  • Protects organization’s value by keeping information confidential
  • Perform special projects as assigned by Controller
  • Perform other duties as assigned

Knowledge, Skills & Abilities

  • Professional, friendly, “can do” attitude
  • Excellent verbal and written communication skills and etiquette
  • Punctual and very strong attendance track record
  • Good time management skills
  • Good organizational skills
  • Great attention to detail
  • Work well in a team environment
  • Able to maintain confidential information

Qualifications

  • Associate Degree in Accounting required (Bachelor’s Degree in Accounting preferred)
  • 3+ years of applied experience in accounting and finance
  • Strong knowledge of MS Office and Accounting software
  • Experience with bank reconciliation and tracking credit card transactions
  • A complete or comprehensive understanding of accounting practices and procedures
  • The ability to act responsibly and ethically when working with sensitive financial information, whether it’s information for the company or for individuals
  • The willingness and ability to comply with local, state, and federal financial regulations, as well as the regulations established by the company itself
  • Experience with government contracting organizations, preferred
  • Valid driver’s license and insurance
  • Applicants subject to government security investigations and must meet eligibility requirements related to the clearance process

Preference Statement

Arctic Information Technology, Inc. grants preference to qualified Doyon Shareholders first, and second to qualified shareholders of other Alaska Native corporations that grant a similar preference in all phases of employment and training, which include, but are not limited to hiring, promotion, layoff, transfer, and training.

*Note: The direct apply link for this job is:



*Hitting the Apply Now button will take you job posting on the Doyon, Limited website.  This is our parent company.

How We Welcome New Hires

We provide the opportunity to work in one of our offices or remotely. Here’s a few things you can expect if you are selected to join our team.

 

Arctic IT Employee Recruiter

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We’re always hiring. If you don’t see the job posting you want but think you’d be a good fit and want to work for one of the top IT companies in the U.S., feel free to contact us and submit your resume for review.

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Working for an Alaska Native Corporation

As a proud subsidiary of Doyon, Limited, we encourage Doyon Shareholders and other Native Alaskans to consider available positions with our company.