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Join the Team

Arctic IT is always looking for extraordinary talent. We want dedicated, high-energy, growth-oriented professionals who love life and thrive in fast-paced environments. We are humble, creative, supportive of each other, and fiercely competitive in the market. Additionally, we are deeply committed to our core values of communication, focus, and respect.

Our unique business model allows us to attract and retain the best talent from anywhere in the country. Our current IT and Dynamics 365 jobs are listed below. If you are a good fit for our amazing company, then make an introduction and let’s see where this goes!

Job Listings

Arctic IT is always looking for extraordinary talent. We want dedicated, high-energy, growth-oriented professionals who love life and thrive in fast-paced environments. We are humble, creative, supportive of each other, and fiercely competitive in the market. Additionally, we are deeply committed to our core values of communication, focus, and respect.

Our unique business model allows us to attract and retain the best talent from anywhere in the country. Our current IT and Dynamics 365 jobs are listed below. If you are a good fit for our amazing company, then make an introduction and let’s see where this goes!


Job Summary

The Account Manager is a sales position that is responsible for generating additional business from a portfolio of existing Clients and owns the overall Client relationship and experience with Arctic IT. The Account Manager serves to understand the Client’s demands, plan how to meet these demands, generate sales opportunities, and close business. This role is ultimately responsible for Client satisfaction, managing expectations, Client retention, setting technical strategic roadmaps, etc. This role is in constant communication with their Clients through phone, email, and on-site visits. The Account Manager does not manage but collaborates with the service delivery teams to ensure Client satisfaction and success.

Essential Functions

  • Manages a portfolio of managed Clients that range from small to large in scale and solutions including Microsoft Dynamics 365 Business Applications, Microsoft 365, and Managed IT Services.
  • Owns the overall Client experience after transitioned from the initial Account Executive.
  • Build and expand relationships within accounts and develops trust with key Client stakeholders, serving as the primary Client contact while communicating regularly (internally and externally).
  • Accountable for building own pipeline of opportunities through relationship building, attending networking events, and evangelizing via social media.
  • Maintain contact with Clients through phone calls, site visits, and Client Business Reviews (CBR).
  • Identify, develop, and close new sales opportunities within existing accounts by up-selling and cross-selling.
  • Gather requirements and expectations from Clients and work in partnership with the internal team resources to recommend specific products, services, or solutions to prepare opportunities for proposal.
  • Participate in demonstrations of software solutions to Clients to achieve alignment on scope of work definition and further developing opportunity through closure.
  • Works with Pre-Sales Solution Architects to prepare Client technology roadmaps and review with Clients to drive new opportunities and ensure Client is evolving with technology.
  • Proactively identifies ways for Clients to enhance the value of their business application solutions.
  • Owns procuring multi-year services contract renewals from managed Clients.
  • Escalation point for Client satisfaction issues and drives to resolution.
  • Interact and coordinate with other staff members in other departments working with the same Client.
  • Leads satisfaction surveys and follow-up with Clients.
  • Attends recurring sales team meetings and reports accurate status of opportunities and efforts.
  • Complete standard process for managing opportunities in centralized software D365 CRM and ensures all data is accurate, timely, and complete.
  • Track all Client interactions in defined Systems of Record (including ConnectWise and Dynamics 365)
  • Utilize Microsoft Teams for collaboration and communication for all proposals, Statements of Work, Contract Documents, and any requirement established for the GROW team within Arctic IT’s sales process.
  • Present new opportunities at weekly internal Opportunity Reviews to get proposal resources assigned to respond to RFPs or prepare Statements of Work, and then, subsequently, participate actively in the standard processes to ensure response is delivered effectively.
  • Facilitate communication for Client requests through Arctic IT processes for new opportunities and Client requests.
  • Maintains awareness of all Client activities (support, projects, opportunities)
  • Support marketing team efforts specific to existing Client base.
  • Remain knowledgeable on all services provided and applications implemented by Arctic IT including pricing structures, integration capabilities, core application functionality, teaming partnerships, and vertical-specific functionality.
  • Represent Arctic IT at industry events such as webinars, roundtables, speaking forums and trade shows when necessary.
  • Maintain and strengthen domain knowledge within industry vertical.
  • Participates in billing reviews and AR collection support as needed.
  • Other duties as assigned.

Qualifications

  • Bachelor’s degree in Business, Communications or Marketing.
  • Minimum of five (5) years of Client (customer) service experience.
  • Proven capability to build and maintain relationships by engaging business leaders to establish credibility and confidence.
  • Proven experience in business applications and technology sales as an Account Manager, Account Executive or Sales Representative
  • Advanced level experience tracking sales opportunities in CRM systems specifically Dynamics 365 for Sales.
  • Excellent communication and presentation skills with the ability to build relationships.
  • Well-organized and extremely effective at managing time and calendar.
  • Applicants subject to background checks, drug testing and government security investigations and must meet eligibility requirements related to the clearance process.
  • Valid driver’s license, insurance, and reliable personal vehicle. 

Working Environment

The majority of work for this role is performed in a home office and interacts with a wide variety of people with differing functions, personalities, and abilities. Telecommuters are expected to have sufficient home office space that appears neat, organized, and professional when on video meetings. Travel is required and varies around 25%.

Preference Statement

Arctic Information Technology, Inc. grants preference to qualified Doyon Shareholders first, and second to qualified shareholders of other Alaska Native corporations that grant a similar preference in all phases of employment and training, which include, but are not limited to hiring, promotion, layoff, transfer, and training.

Note: The direct apply link for this job is:



*Hitting the Apply Now button will take you job posting on the Doyon, Limited website. This is our parent company.

Arctic IT is always looking for extraordinary talent. We want dedicated, high-energy, growth-oriented professionals who love life and thrive in fast-paced environments. We are humble, creative, supportive of each other, and fiercely competitive in the market. Additionally, we are deeply committed to our core values of communication, focus, and respect.

Our unique business model allows us to attract and retain the best talent from anywhere in the country. Our current IT and Dynamics 365 jobs are listed below. If you are a good fit for our amazing company, then make an introduction and let’s see where this goes!


Job Summary

The Field Chief Technology Officer’s (CTO) main duty is to help Arctic IT’s Client projects to be successful using an innovative technology approach along with standard methodologies. The Field CTO’s responsibilities include bridging Client needs with Arctic IT services. The Field CTO examines the short- and long-term needs of the Client and has an overall technology plan and is responsible for the overarching technology solution to help the organization reach its objectives.  The Field CTO leads the technology decisions for the delivery and engineering on large scale projects.  They are responsible for communicating to executives and technology professionals on the reasons, benefits, and trade-offs of technology decisions. They develop policies and procedures and uses technology to enhance services that focus on external Clients. The Field CTO also develops strategies to help projects complete on time and successfully by using a cost-benefit analysis and return-on-investment analysis.  Finally, the Field CTO provides oversight to the managed cloud lifecycle support services and long-term strategy of the Client’s solution.

The Field CTO will act as a liaison between the Client’s internal IT resources and Arctic IT by taking on the responsibilities of engineering guidance, customer relations, presentation of strategy, while helping deliver IT and Business Application projects that are technically sound with a hands-on approach.  This resource serves as the overarching technical solution architect for cloud and business applications within the Client project/contract.

The Field CTO will participate in Client and product strategy, while helping to develop solutions for the Client. The Field CTO will ensure that Client projects are meeting requirements while also preparing the Client for future technological changes.  They will have extensive knowledge about Microsoft Dynamics 365 solutions and how to deliver innovative, fully integrated solutions that encompass multiple cloud technologies.  Additionally, the CTO will have a close relationship with Client decision makers and members of the Client’s leadership team.

Essential Functions

Leadership:

  • Drive strategic planning regarding business applications and the managed cloud lifecycle services
  • Serve as the Business Applications top technology architect in the field
  • Fill the role of an IT Generalist with a focus on business applications built for Microsoft Dynamics 365
  • Align our scope of work architecture with the Client’s business priorities
  • Identifies scope risks and challenges as they evolve with technology roadmap required
  • Collaborate with all project stakeholders and helps to manages key Client relationships
  • Lead technology architecture decisions and best practices for secure, stable, well documented solutions
  • Actively build a professional network in the local and virtual community

Team Mentorship:

  • Provide technology leadership and be a mentor to a team of delivery consultants, solution architects and developers to provide solutions that meet Client needs and align with Arctic IT’s product strategy and Microsoft’s Technology Roadmap for Dynamics 365
  • Enforce discipline in our processes and hold team members accountable for following our guidelines
  • Engage in constructive feedback and dialog to hold team members accountable with the agreed outcome
  • Identify strengths and issues; drive and develop better behavior to create strong consultants (team building, skill enhancement, training)
  • Stay current with emerging technologies and provide use cases, practical application, and mentorship to team members on new technology.
  • Portray our core values and represent out brand appropriately and lead by example

Client Delivery:

  • Provide technology leadership and assistance as required throughout the implementation in an Engagement Manager role
  • Key overall ownership of the Client’s delivered technology solution as architected by Arctic IT
  • Provide updates to Clients on the status of the project
  • Explain why the Arctic IT architected solution is ideal
  • Manage and build Client relationships with key decision makers from project inception to post-implementation
  • Participate in internal projects that drive improvements in our service to Clients including new processes, new offerings, and process improvements
  • Other duties as assigned

Qualifications

  • Bachelor’s degree in Business, Computer Science or another related field
  • Master’s Degree preferred
  • 10+ years of combined experience in technology and solution delivery that includes management and team management.
  • Certification within the IT industry, demonstrating commitment to education and innovation.  Examples should specifically include; Microsoft Certifications for Microsoft Dynamics 365, Azure, and Microsoft 365
  • Proven technical acumen primarily within the Microsoft Dynamics 365 Cloud along with Azure, and Microsoft 365
  • Strong working knowledge of the Microsoft 365 and Office Suite
  • Working knowledge of common project management activities such as project ideation, initiation, project planning, and project status reports, etc.
  • Valid driver’s license and insurance
  • Applicants subject to government security investigations and must meet eligibility requirements related to the clearance process.

Working Environment

The majority of work for this role is performed in a home office and interacts with a wide variety of people with differing functions, personalities, and abilities. Telecommuters are expected to have sufficient home office space that appears neat, organized, and professional when on video meetings. Onsite Client meetings typically require travel and varies around 20%.

Preference Statement

Arctic Information Technology, Inc. grants preference to qualified Doyon Shareholders first, and second to qualified shareholders of other Alaska Native corporations that grant a similar preference in all phases of employment and training, which include, but are not limited to hiring, promotion, layoff, transfer, and training.

Note: The direct apply link for this job is:



*Hitting the Apply Now button will take you job posting on the Doyon, Limited website. This is our parent company.

Arctic IT is always looking for extraordinary talent. We want dedicated, high-energy, growth-oriented professionals who love life and thrive in fast-paced environments. We are humble, creative, supportive of each other, and fiercely competitive in the market. Additionally, we are deeply committed to our core values of communication, focus, and respect.

Our unique business model allows us to attract and retain the best talent from anywhere in the country. Our current IT and Dynamics 365 jobs are listed below. If you are a good fit for our amazing company, then make an introduction and let’s see where this goes!


Job Summary

The Contract Compliance Administrator will serve as a liaison between various Arctic IT departments consisting of senior management, sales, legal, delivery and external Clients to analyze and monitor contract compliance. This role will heavily be involved in understanding Professional Services and Managed Services contracts across IT and Business Applications in the Public and Private Sectors (mainly focused on Public). The Contract Compliance Administrator will manage Arctic IT’s contract repository and ensure that all contractual documents are in place for Arctic IT’s external Clients and Partners. In addition, this role will be a key participate in Arctic IT’s proposal management process by analyzing contractual documents and providing recommendations on areas of risk.

Essential Functions

  • Lead compliance audits of contracts by collaborating with the Delivery team to ensure contractual obligations and contract performance requirements are met both by the Client and Arctic IT.
  • Collaborate with Program Managers to ensure that contractual obligations per project are understood and enforced.
  • Provide advice and guidance to different teams relating to contract terms.
  • Provides information to management on expenditures, contract action dates, insurance obligations, and other data.
  • Prepare monthly project compliance status reports and provide presentations to senior management on status, highlighting risks and contract compliance concerns.
  • Coordinate with Delivery team to prepare and review contract change orders, supplemental agreements, contract amendments, subcontractor changes, and administrative actions for compliance; maintains a contract document file.
  • Makes recommendations for improving service delivery contract performance and internal controls and devising plans to implement the changes.
  • Create, prepare, and review drafts of Client and Vendor contracts.
  • Prepare legal letters relating to termination of services and dissolution of Client relationships.
  • Manages a repository of all Contract documents including ITSA’s, NDAs, TAs, Subcontracts, etc. Collaborates with Account Managers to ensure all Clients have current executed service agreements on file.
  • Supports proposal development by studying requests for proposal (RFPs), attending proposal kick-off meetings, and determining appropriate contractual requirements to deliver a responsive bid.
  • Works with Pre-Sales Solution Architects and other assigned resources to create Statement of Works.
  • Assist with special projects as needed, such as training teams on contract processes, compliance procedures, etc.
  • Manage various competing projects and deadlines in a fast-paced environment.
  • Enhance own development by taking responsibility for staying informed and up to date with industry knowledge.
  • Other tasks as assigned.

Qualifications

  • Bachelor’s degree in Business or equivalent education and experience.
  • A minimum of 5 years in contract review, interpretation, audit, and compliance.
  • Contract management experience with emphasis in Federal Government.
  • Understanding and familiarity with the Federal Acquisition Regulation (FAR).
  • Applicants subject to background checks, drug testing and government security investigations and must meet eligibility requirements related to the clearance process.
  • Valid driver’s license, insurance, and reliable personal vehicle.

Working Environment

The majority of work for this role is performed in a home office and interacts with a wide variety of people with differing functions, personalities, and abilities. Telecommuters are expected to have sufficient home office space that appears neat, organized, and professional when on video meetings. Occasional travel may be required.

Preference Statement

Arctic Information Technology, Inc. grants preference to qualified Doyon Shareholders first, and second to qualified shareholders of other Alaska Native corporations that grant a similar preference in all phases of employment and training, which include, but are not limited to hiring, promotion, layoff, transfer, and training.

Note: The direct apply link for this job is:



*Hitting the Apply Now button will take you job posting on the Doyon, Limited website. This is our parent company.

Arctic IT is always looking for extraordinary talent. We want dedicated, high-energy, growth-oriented professionals who love life and thrive in fast-paced environments. We are humble, creative, supportive of each other, and fiercely competitive in the market. Additionally, we are deeply committed to our core values of communication, focus, and respect.

Our unique business model allows us to attract and retain the best talent from anywhere in the country. Our current IT and Dynamics 365 jobs are listed below. If you are a good fit for our amazing company, then make an introduction and let’s see where this goes!


Job Summary

The Project Cost Accountant / Assistant Controller performs a wide variety of accounting tasks to support the Controller with the accurate and timely reporting of project costing and revenue recognition in a professional services environment. This is an experienced accounting position that works closely with the Controller to maintain business transactions of the organization, applying the Generally Accepted Accounting Principles (GAAP) and ASC 606 that includes analytical work and thorough review of financial records. This position requires dedication to the overall company growth strategies to move the company fiscally forward with compliance and integrity.

Essential Functions

  • Collaborate with the professional services delivery team to accurately collect and process information for project costing and revenue recognition across a portfolio of Fixed Fee projects.
  • Develop and maintain a detailed revenue recognition schedule per project. Calculate revenue to recognize along with necessary journal entries per project based on different revenue recognition methods. (Cost-to-Cost, Effort-Expended, etc.)
  • Work closely with the Controller and senior leadership to develop business practices and processes regarding project costing and revenue recognition.
  • Prepare monthly journal entries manually or by initiating electronic creation through software programs.
  • Work with the project team to develop revenue & cost projections.
  • Conduct monthly and quarterly revenue/cost review meetings with the professional services team.
  • Produce and analyze reports on project financial status and key metrics and present the results to professional services team and senior leadership.
  • Assure compliance with company internal Cost Management policies and procedures.
  • Work closely with the Controller in preparing financial reports for internal purposes, the parent company and/or auditors.
  • Active participation and functional leadership for new internal ERP (Enterprise Resource Planning) system evaluation (requirements definition, packaged software functionality review, transformation to new ERP, etc.).
  • Assist the Controller with suggesting changes to policies or procedures to improve financial reporting methods or outcomes.
  • Backup and dual control for journal entries and other misc. approvals.
  • Ensure all project costs and billing entries are included and entered for external entities (subcontractors, etc.).
  • Assist the Controller with accounts payable processing.
  • Assist with month/quarter/year end tasks that include, but not limited to:
  • Accruals
  • Reconciliations
  • Deferred revenue
  • Reporting
  • Financial statements
  • Data analysis
  • Adjusting journal entries
  • Assist the Controller with audit requirements and documentation.
  • Protect organization’s value by keeping information confidential.
  • Perform special projects as assigned by the Controller.
  • Perform other duties as assigned.

Qualifications

  • Bachelor’s Degree in Accounting, Finance, or Business Administration strongly preferred.
  • 5+ years of applied experience in project cost accounting and finance.
  • 2+ years of cost accounting experience with comprehensive understanding of cost accounting practices and procedures specifically relating to professional services organizations strongly preferred.
  • Strong knowledge of MS Office suite and accounting software.
  • Advanced/Super User level of expertise in MS Excel.
  • Experience with implementing and/or using a cost accounting ERP solution is preferred.
  • Thorough understanding of GAAP, ASC 606 revenue recognition, accounting, and finding/fixing discrepancies.
  • A comprehensive understanding of journal entries.
  • The ability to act responsibly and ethically when working with sensitive financial information, whether it is information for the company or for individuals.
  • The willingness and ability to comply with local, state, and federal financial regulations, as well as the regulations established by the company itself.
  • Experience with government contracting organizations, preferred.
  • Valid driver’s license and insurance.
  • Applicants subject to government security investigations and must meet eligibility requirements related to the clearance process.

Working Environment

The majority of work for this role is performed in a home office and/or professional office and interacts with a wide variety of people with differing functions, personalities, and abilities. Telecommuters are expected to have sufficient home office space that appears neat, organized, and professional when on video meetings.

Preference Statement

Arctic Information Technology, Inc. grants preference to qualified Doyon Shareholders first, and second to qualified shareholders of other Alaska Native corporations that grant a similar preference in all phases of employment and training, which include, but are not limited to hiring, promotion, layoff, transfer, and training.

Note: The direct apply link for this job is:


*Hitting the Apply Now button will take you job posting on the Doyon, Limited website. This is our parent company.

Arctic IT is always looking for extraordinary talent. We want dedicated, high-energy, growth-oriented professionals who love life and thrive in fast-paced environments. We are humble, creative, supportive of each other, and fiercely competitive in the market. Additionally, we are deeply committed to our core values of communication, focus, and respect.

Our unique business model allows us to attract and retain the best talent from anywhere in the country. Our current IT and Dynamics 365 jobs are listed below. If you are a good fit for our amazing company, then make an introduction and let’s see where this goes!


JOB SUMMARY

The Account Executive role is accountable for identifying, developing, and closing new and repeat business opportunities. Normal daily activities for an Account Executive include collaborating with internal resources on multiple opportunities simultaneously; utilizing industry-standard best practices and methodologies to perform the highest-quality sales efforts; building long-term client relationships; continuing to grow our client base.

ESSENTIAL FUNCTIONS

  • Develop relationships and new business within the markets that Arctic IT serves.  The sole purpose of this position is generating and closing sales opportunities for Arctic IT’s Professional Services related to the Microsoft Cloud Solution Platforms, namely Dynamics 365, Microsoft 365, Azure, and additional sales opportunities for recurring support/managed services and lifecycle cloud services.
  • Gather requirements and expectations from prospects and work in partnership with the internal team resources to recommend specific products, services, or solutions to prepare opportunities for proposal.
  • Participate in demonstrations of software solutions to prospects to achieve alignment on scope of work definition and further developing opportunity to proposal.
  • Present new opportunities at weekly internal Opportunity Reviews to get proposal resources assigned to respond to RFP’s or prepare Statements of Work, and then, subsequently, participate actively in the standard processes to ensure response is delivered effectively.
  • Own and maintain relationships with industry prospects and clients and respond to sales opportunities in a timely manner.
  • Support marketing team efforts specific to industry vertical or geographic market area
  • Represent Arctic IT at industry events such as webinars, roundtables, speaking forums and trade shows when necessary.
  • Maintain and strengthen domain knowledge within industry vertical.
  • Remain knowledgeable on all services provided and applications implemented by Arctic IT including pricing structures, integration capabilities, core application functionality, teaming partnerships, and vertical-specific functionality.
  • Remains knowledgeable on all managed services offerings, including pricing structures, benefits, services provided, etc. and can speak to Arctic IT’s differentiation and competitive advantage.
  • Attends recurring sales team meetings and reports accurate status of opportunities and efforts, provides strategic overview of territory account plan goals, and direction to respective pre-sales and marketing team for related tasks.
  • Accountable for building own pipeline of leads through standard sales techniques such as cold calling, attending networking events, and evangelizing via social media.
  • Complete standard process for managing leads and opportunities in centralized software D365 CRM and ensures all data is accurate, timely, and complete.
  • Utilize Microsoft Teams for collaboration and communication for all proposals, Statements of Work, Contract Documents, and any requirement established for the GROW team within Arctic IT’s sales process.
  • Store all documents within One Drive for Business or Microsoft Teams related to work/products responsible or accountable for.
  • Other duties as assigned.

QUALIFICATIONS

  • Bachelor’s Degree in Business, Communications or related discipline preferred.
  • Minimum 4 years of experience selling Microsoft Cloud and/or Microsoft Dynamics Business Applications or related services.
  • Proven experience in technology sales as an Account Executive or Sales Representative.
  • Advanced level experience tracking sales leads and opportunities in CRM systems specifically Dynamics 365 for Sales.
  • Excellent communication and presentation skills with the ability to build relationships.
  • Well-organized and extremely effective at managing time and calendar.
  • Applicants subject to background checks, drug testing and government security investigations and must meet eligibility requirements related to the clearance process.
  • Valid driver’s license, insurance, and reliable personal vehicle.

WORKING ENVIRONMENT

The majority of work for this role is performed in a home office and interacts with a wide variety of people with differing functions, personalities, and abilities. Telecommuters are expected to have sufficient home office space that appears neat, organized, and professional when attending video meetings. Travel is required and varies around 50%.

PREFERENCE STATEMENT

Arctic Information Technology, Inc. grants preference to qualified Doyon Shareholders first, and second to qualified shareholders of other Alaska Native corporations that grant a similar preference in all phases of employment and training, which include, but are not limited to hiring, promotion, layoff, transfer, and training.

Note: The direct apply link for this job is:



*Hitting the Apply Now button will take you job posting on the Doyon, Limited website. This is our parent company.

Arctic IT is always looking for extraordinary talent. We want dedicated, high-energy, growth-oriented professionals who love life and thrive in fast-paced environments. We are humble, creative, supportive of each other, and fiercely competitive in the market. Additionally, we are deeply committed to our core values of communication, focus, and respect.

Our unique business model allows us to attract and retain the best talent from anywhere in the country. Our current IT and Dynamics 365 jobs are listed below. If you are a good fit for our amazing company, then make an introduction and let’s see where this goes!


Job Summary

The Systems Engineer- Applications will utilize best practices and methodologies to deploy, upgrade, and support Microsoft Cloud and on premise Solutions for our clients. This position will be expected to accomplish a full range of system engineering duties, which range from, cloud architecting, migrations, installation of software/service packs, to documentation, testing, quality assurance, and client support independently and with a team.

Essential Functions

Engineering and Project Delivery

  • Deploy and support the administration and operations of Azure Services and other third-party applications supporting Microsoft Dynamics 365 (D365)
  • Install and upgrade D365 ERP and CRM software and related solutions
  • Install service packs, hot fixes, and roll-ups for D365 ERP and CRM software and related solutions
  • Install and configure Microsoft SQL Server and related components
  • Learn, utilize, and promote the Arctic IT’s Implementation Methodology and Deployment Best Practices
  • Function as a SharePoint resource and support implementation projects with SharePoint Online including migration of SharePoint on-premises files to SharePoint Online
  • Consult and advise on best practices on security management around D365 ERP and CRM and related applications
  • Ensures project documentation is complete, current, and recorded appropriately
  • Effectively applies industry and firm best practices consistently
  • Develop custom SQL queries and stored procedures
  • Complete and maintain project documentation such as: Infrastructure diagrams, installation documentation, upgrade assessments, client profiles, etc.

Maintenance & Support

  • Performs Application Maintenance using Visual Studio DevOps , D365, Azure, Office 365 administrative tasks, (users, security, Dynamics Lifecycle Services)
  • Support the administration and operations of Azure Services and other third-party applications supporting D365
  • Upgrade D365 software and related solutions
  • Install service packs, hot fixes, roll-ups for D365 software and related solutions
  • Troubleshoot and resolve technical issues with the application, operating systems, and databases
  • Keep up with leading edge technologies from Microsoft
  • Provide technical application support for clients
  • Assist with escalation support for ArcticAscend or ArcticCare support requests

Collaboration & Communication

  • Shares knowledge with team members and encourages others to do the same
  • Effectively communicates within the team, the company, and clients
  • Appropriately escalates issues to team members and encourages collaboration amongst peers
  • Promotes knowledge sharing and efficiency through accurate and complete ticket notes, project notes, etc.
  • Obtain and maintain Microsoft and Dynamics certifications
  • Other duties as assigned

Qualifications

Required:

  • Bachelor’s Degree in MIS, Computer Science, or related discipline (i.e. Math, Information Technology) or equivalent field related experience
  • 2+ years of experience in Information Systems service-based environment
  • Strong experience in deploying, maintaining and upgrading Microsoft D365 ERP/CRM SaaS solutions and environments
  • Previous Microsoft D365 Administration experience
  • Technical knowledge of Microsoft operating systems, networking environments, and related technologies, preferably as evidenced by industry-standard certifications
  • 2+ years of experience with Microsoft SQL Server. High-Availability and Data Redundancy experience is desired
  • SQL development skills (write queries/stored procedures, identify/debug/fix data issues) SQL Server Management skills (e.g. monitor activity logs, backup/restore databases, import/export data)
  • Consulting experience
  • Valid driver’s license and insurance
  • Applicants subject to government security investigations and must meet eligibility requirements related to the clearance process

Working Environment

The majority of work for this role is performed in a home office and interacts with a wide variety of people with differing functions, personalities, and abilities. Telecommuters are expected to have sufficient home office space that appears neat, organized, and professional when on video meetings. Travel is required and varies around 25%.

Preference Statement

Arctic Information Technology, Inc. grants preference to qualified Doyon Shareholders first, and second to qualified shareholders of other Alaska Native corporations that grant a similar preference in all phases of employment and training, which include, but are not limited to hiring, promotion, layoff, transfer, and training.

Note: The direct apply link for this job is:



*Hitting the Apply Now button will take you job posting on the Doyon, Limited website. This is our parent company.

Arctic IT is always looking for extraordinary talent. We want dedicated, high-energy, growth-oriented professionals who love life and thrive in fast-paced environments. We are humble, creative, supportive of each other, and fiercely competitive in the market. Additionally, we are deeply committed to our core values of communication, focus, and respect.

Our unique business model allows us to attract and retain the best talent from anywhere in the country. Our current IT and Dynamics 365 jobs are listed below. If you are a good fit for our amazing company, then make an introduction and let’s see where this goes!


Job Summary

The Senior Application Developer will utilize best practices to design, customize, integrate, implement, and upgrade customizations associated with Microsoft Dynamics 365 solutions for Clients. This role will work extensively with internal teams, Clients, and sub-contractors providing subject matter expertise and hands on consultative development experience. This is an experienced consultant position and will be responsible for managing Client expectations and scope relating to development tasks on implementations of small to large scale. This role is expected to work independently and as part of team to accomplish a full range of development duties from requirements definition, design, configuration, custom development, custom integrations, data migration, unit testing, quality assurance and Client support.

Essential Functions

  • Learn, utilize, and promote the Arctic IT’s Development Best Practices
  • Participates in client meetings to gather business requirements and takes the lead to design solutions that meet the requirements along with the Solution Architect
  • Create and submit for approval, Functional Design Documents (FDD) to document proposed custom development designs, prior to the start of custom development work
  • Execute all phases of solution development to include custom development, unit testing, quality assurance testing, documentation, deployment, and support for major and minor modifications
  • Translate business processes into platform abilities (e.g. selecting Business Process Activities vs. Workflows vs. Custom Plugin vs. PowerApps)
  • Create project documentation such as: Customization Specifications, User Acceptance Test Scripts, etc.
  • Perform components of implementations that include application enhancements, system integrations, data migrations, custom workflows, custom reports, and dashboards
  • Create and modify SQL Server Reporting Services reports using both SQL and FetchXML queries
  • Perform debugging and testing of all code and assist with any issues related to Client deployments
  • Resolve defects for customized solutions
  • Perform upgrades of custom development solutions
  • Work with external sub-contractors to ensure Arctic IT’s development best practices are met on outsourced development projects
  • Contribute to current Arctic IT solutions and customizations to build products to resell to future Clients
  • Develop and maintain source code and track outstanding items following the Arctic IT development process.  Manage solutions built by the team by merging changes to master source repositories
  • Perform or assist with system performance enhancement activities as needed
  • Assist with technical support for Clients
  • Mentor junior level Application Developers
  • Support Solution Architects and project teams with various other duties
  • Obtain and maintain Dynamics 365 as well as other applicable Microsoft certifications

Qualifications

Required:

  • Bachelor’s Degree in Computer Science or related discipline i.e. Math, Information Technology
  • Minimum of 6 years’ experience developing in Microsoft Dynamics 365 CRM/CE solutions, with a strong understanding of the entities and Object Model
  • Experience using source control repositories such as DevOps
  • Knowledgeable in Object Oriented Programming, Test Driven Development, and Software Design Patterns
  • Experience developing and writing code in custom environments (JavaScript, C#, T-SQL, FetchXML)
  • Experience upgrading solutions from previous versions to newer releases
  • Experience developing reports with SQL Server Reporting Services
  • Skills in Microsoft SQL server, including SSRS and SSIS
  • Experience in gathering and translating Client requirements to custom solutions to be developed
  • Ability to develop within an application development process model creating supporting documentation for work products created
  • Ability to work in fast paced environment
  • Must have valid state driver’s license, reliable personal transportation, and auto insurance
  • Applicants subject to government security investigations and must meet eligibility requirements related to the clearance process

Preferred:

  • Experience with other Microsoft Dynamics 365 Solutions (GP or F&O)
  • Experience integrating Dynamics CRM/CE with various integrating products and add-ins to deliver a full solution for the Client (KingswaySoft, Scribe)
  • Experience with Software-as-a-Service environments
  • Certifications in Dynamics 365
  • Experience with Microsoft SharePoint
  • Experience with Microsoft Power BI

Working Environment

The majority of work for this role is performed in a home office and interacts with a wide variety of people with differing functions, personalities, and abilities.  Telecommuters are expected to have sufficient home office space that appears neat, organized, and professional when on video meetings. Travel is required and varies around 25%.

Arctic Information Technology, Inc. grants preference to qualified Doyon Shareholders first, and second to qualified shareholders of other Alaska Native corporations that grant a similar preference in all phases of employment and training, which include, but are not limited to hiring, promotion, layoff, transfer, and training.

Note: The direct apply link for this job is:



*Hitting the Apply Now button will take you job posting on the Doyon, Limited website. This is our parent company.

Arctic IT is always looking for extraordinary talent. We want dedicated, high-energy, growth-oriented professionals who love life and thrive in fast-paced environments. We are humble, creative, supportive of each other, and fiercely competitive in the market. Additionally, we are deeply committed to our core values of communication, focus, and respect.

Our unique business model allows us to attract and retain the best talent from anywhere in the country. Our current IT and Dynamics 365 jobs are listed below. If you are a good fit for our amazing company, then make an introduction and let’s see where this goes!


Job Summary

The Application Developer will utilize best practices and methodologies to design, customize, integrate, implement and/or upgrade customizations and resolve defects or bugs associated with solutions for clients.  Solution knowledge and expertise includes Microsoft Dynamics 365 solutions as well as other platform tools in use by our clients.  Working as part of team, this position will be expected to accomplish a range of development duties from requirements definition, design/configuration, custom development, unit testing, quality assurance and client support.

ESSENTIAL FUNCTIONS:

  • Learn, utilize, and promote the Arctic IT’s Development Best Practices and Methodology
  • Solid technical and functional expertise in CRM solutions (Microsoft Dynamics 365 Customer Engagement (CE)) to effectively design and deliver proposed solutions
  • Translate business processes into platform abilities (e.g. selecting Business Process Activities vs. Workflows vs. Custom Plugin vs. PowerApps)
  • Develop components of the solution that include application enhancements, system integrations, data conversions and migrations, custom workflows, and custom reports and dashboards
  • Customize CRM solutions using .NET, C#, JavaScript and other technologies
  • Produce custom code for major and minor modifications using best practices
  • Create and modify SQL Server Reporting Services reports using both SQL and FetchXML queries
  • Perform debugging and testing of all code and assist with any issues related to client deployments
  • Execute all phases of software development to include design and planning, development, unit testing, QA testing, installation, deployment, and support
  • Contribute to current Arctic IT solutions and customizations to build products to resell to future clients
  • Working knowledge of Microsoft DevOps to develop and maintain source code and track outstanding items following the AIT development process.  Manage solutions built by the team by merging changes to master source repositories
  • Perform or assist with system performance enhancement activities as needed
  • Assist with technical support from clients
  • Complete project documentation such as: Customization Specifications (Functional and Technical), Solution Design Documents, and User Acceptance Test Scripts
  • Participates in client meetings to gather business requirements and work with Solution Architects to design solutions that meet the requirements
  • Support Solution Architects with various duties
  • Obtain and maintain Dynamics 365 as well as other applicable Microsoft certifications

Qualifications

Required:

  • Bachelor’s Degree in Computer Science or related discipline i.e. Math, Information Technology
  • At least 3 years of experience developing in Microsoft Dynamics 365 CRM/CE solutions, with a base understanding of the entities and Object Model
  • Experience using source control repositories such as DevOps
  • Knowledgeable in Object Oriented Programming, Test Driven Development, and Software Design Patterns
  • Experience developing and writing code in custom environments (JavaScript, C#, T-SQL, FetchXML)
  • Experience upgrading solutions for previous versions to newer releases
  • Experience developing reports with SQL Server Reporting Services
  • Skills in Microsoft SQL server, including SSRS and SSIS
  • Skill in planning, organizing, and managing time across multiple tasks
  • Skill in understanding client CRM needs and providing quality client service
  • Ability to constructively participate in team meetings and brainstorming sessions
  • Ability to follow project plans and requirements
  • Ability to develop within an application development process model creating supporting documentation for work products created
  • Ability to work in fast paced environment
  • Valid driver’s license and insurance
  • Applicants subject to government security investigations and must meet eligibility requirements related to the clearance process

Preferred:

  • Experience with Microsoft Dynamics 365 ERP Solutions
  • Experience integrating Dynamics CRM/CE with various integrating products and add-ins to deliver a full solution for the client (KingswaySoft, Scribe)
  • Experience with Software-as-a-Service environments
  • Certifications in Dynamics 365 CRM/CE
  • Experience with Microsoft SharePoint
  • Experience with Microsoft Power BI
  • Experience with Microsoft PowerApps
  • Experience with custom application development

WORKING ENVIRONMENT

The majority of work for this role is performed in a home office and interacts with a wide variety of people with differing functions, personalities and abilities.  Telecommuters are expected to have sufficient home office space that appears neat, organized and professional when on video meetings. Travel is required and varies around 25%.

PREFERENCE STATEMENT

Arctic Information Technology, Inc. grants preference to qualified Doyon Shareholders first, and second to qualified shareholders of other Alaska Native corporations that grant a similar preference in all phases of employment and training, which include, but are not limited to hiring, promotion, layoff, transfer, and training.

Note: The direct apply link for this job is:



*Hitting the Apply Now button will take you job posting on the Doyon, Limited website. This is our parent company.

How We Welcome New Hires

We provide the opportunity to work in one of our offices or remotely. Here’s a few things you can expect if you are selected to join our team.

 

Arctic IT Employee Recruiter Dynamics 365 Jobs

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We’re always hiring. If you don’t see the job posting you want but think you’d be a good fit and want to work for one of the top IT companies in the U.S., feel free to contact us and submit your resume for review.

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Working for an Alaska Native Corporation

As a proud subsidiary of Doyon, Limited, we encourage Doyon Shareholders and other Native Alaskans to consider available positions with our company.