Phone Support: If you experience any issues with our phone system, please email us at arcticcare@arcticit.com for support.
Arctic IT is always looking for extraordinary talent. We want dedicated, high-energy, growth-oriented professionals who love life and thrive in fast-paced environments. We are humble, creative, supportive of each other, and fiercely competitive in the market. Additionally, we are deeply committed to our core values of communication, focus, and respect.
Our unique business model allows us to attract and retain the best talent from anywhere in the country. Our current IT and Dynamics 365 jobs are listed below. If you are a good fit for our amazing company, then make an introduction and let’s see where this goes!
Arctic IT is always looking for extraordinary talent. We want dedicated, high-energy, growth-oriented professionals who love life and thrive in fast-paced environments. We are humble, creative, supportive of each other, and fiercely competitive in the market. Additionally, we are deeply committed to our core values of communication, focus, and respect.
Our unique business model allows us to attract and retain the best talent from anywhere in the country. Our current IT and Dynamics 365 jobs are listed below. If you are a good fit for our amazing company, then make an introduction and let’s see where this goes!
Under the supervision of the Operations Manager, the Technical Support Intern will gain valuable experience learning about troubleshooting, resolving hardware and software and network related issues. The internship is a full-time, 10-week program that will be managed by the Operations Manager. The intern will learn about the different career paths within the IT field and gain hands on experience.
Preferred Qualifications:
The majority of work is performed in a professional office setting with a wide variety of people with differing functions, personalities, and abilities. Job may require some travel.
Arctic Information Technology, Inc. grants preference to qualified Doyon Shareholders first, and second to qualified shareholders of other Alaska Native corporations that grant a similar preference in all phases of employment and training, which include, but are not limited to hiring, promotion, layoff, transfer, and training.
Note: The direct apply link for this job is:
*Hitting the Apply Now button will take you job posting on the Doyon, Limited website. This is our parent company.
Arctic IT is always looking for extraordinary talent. We want dedicated, high-energy, growth-oriented professionals who love life and thrive in fast-paced environments. We are humble, creative, supportive of each other, and fiercely competitive in the market. Additionally, we are deeply committed to our core values of communication, focus, and respect.
Our unique business model allows us to attract and retain the best talent from anywhere in the country. Our current IT and Dynamics 365 jobs are listed below. If you are a good fit for our amazing company, then make an introduction and let’s see where this goes!
The Support Consultant – Dynamics 365 Customer Engagement (CE) role will primarily focus on providing functional application support services for Microsoft Dynamics 365 (D365) CE managed Clients. This work will include troubleshooting and resolving reported issues with configurations, data, functional software, business processes, workflows, advanced how to questions and complex custom entities. This role will also participate in providing other services such as release management tasks, enhancements, training, etc. In addition, they will be responsible for supporting delivery teams in the configuration, testing, and training of D365 as needed to back-fill on implementations. This role must deliver excellent Client service and have strong Client relationship skills and will be required to provide coaching and mentoring to Support Consultants and other resources as needed.
The majority of work for this role is performed in a home office and interacts with a wide variety of people with differing functions, personalities, and abilities. Telecommuters are expected to have sufficient home office space that appears neat, organized, and professional when on video meetings. Travel is required and varies around 10%.
Arctic Information Technology, Inc. grants preference to qualified Doyon Shareholders first, and second to qualified shareholders of other Alaska Native corporations that grant a similar preference in all phases of employment and training, which include, but are not limited to hiring, promotion, layoff, transfer, and training.
*Note: the direct apply link for this job is:
*Hitting the Apply Now button will take you job posting on the Doyon, Limited website. This is our parent company.
Arctic IT is always looking for extraordinary talent. We want dedicated, high-energy, growth-oriented professionals who love life and thrive in fast-paced environments. We are humble, creative, supportive of each other, and fiercely competitive in the market. Additionally, we are deeply committed to our core values of communication, focus, and respect.
Our unique business model allows us to attract and retain the best talent from anywhere in the country. Our current IT and Dynamics 365 jobs are listed below. If you are a good fit for our amazing company, then make an introduction and let’s see where this goes!
The Senior Support Consultant – Dynamics 365 Customer Engagement (CE) role will primarily focus on providing functional application support services for Microsoft Dynamics 365 (D365) CE managed Clients. This work will include troubleshooting and resolving reported issues with configurations, data, functional software, business processes, workflows, advanced how to questions and complex custom entities. This role will also participate in providing other services such as release management tasks, enhancements, training, etc. In addition, they will be responsible for supporting delivery teams in the configuration, testing, and training of D365 as needed to back-fill on implementations. This role must deliver excellent Client service and have strong Client relationship skills and will be required to provide coaching and mentoring to Support Consultants and other resources as needed.
The majority of work for this role is performed in a home office and interacts with a wide variety of people with differing functions, personalities, and abilities. Telecommuters are expected to have sufficient home office space that appears neat, organized, and professional when on video meetings. Travel is required and varies around 10%.
Arctic Information Technology, Inc. grants preference to qualified Doyon Shareholders first, and second to qualified shareholders of other Alaska Native corporations that grant a similar preference in all phases of employment and training, which include, but are not limited to hiring, promotion, layoff, transfer, and training.
Note: The direct apply link for this job is:
*Hitting the Apply Now button will take you job posting on the Doyon, Limited website. This is our parent company.
Arctic IT is always looking for extraordinary talent. We want dedicated, high-energy, growth-oriented professionals who love life and thrive in fast-paced environments. We are humble, creative, supportive of each other, and fiercely competitive in the market. Additionally, we are deeply committed to our core values of communication, focus, and respect.
Our unique business model allows us to attract and retain the best talent from anywhere in the country. Our current IT and Dynamics 365 jobs are listed below. If you are a good fit for our amazing company, then make an introduction and let’s see where this goes!
The Support Consultant – D365 Finance role provides functional application consulting services for Microsoft Dynamics 365 (D365) ERP Clients in implementation as well as post go-live environments. This work will include troubleshooting and resolving reported issues with configurations, data, functional software, business processes, and general how to questions. This role will also participate in providing other consulting services such as release management tasks, enhancements, training, etc. In addition, the consultant will be a project team member during new implementations and engaged in the configuration, testing, and training of D365. This role must deliver excellent Client service and have strong Client relationship skills.
The majority of work will be performed from home office, however there may be times work is performed in a professional office setting with a wide variety of people with differing functions, personalities, and abilities. Travel is required and varies around 10%.
Arctic Information Technology, Inc. grants preference to qualified Doyon Shareholders first, and second to qualified shareholders of other Alaska Native corporations that grant a similar preference in all phases of employment and training, which include, but are not limited to hiring, promotion, layoff, transfer, and training.
Note: The direct apply link for this job is:
*Hitting the Apply Now button will take you job posting on the Doyon, Limited website. This is our parent company.
Arctic IT is always looking for extraordinary talent. We want dedicated, high-energy, growth-oriented professionals who love life and thrive in fast-paced environments. We are humble, creative, supportive of each other, and fiercely competitive in the market. Additionally, we are deeply committed to our core values of communication, focus, and respect.
Our unique business model allows us to attract and retain the best talent from anywhere in the country. Our current IT and Dynamics 365 jobs are listed below. If you are a good fit for our amazing company, then make an introduction and let’s see where this goes!
As a Microsoft Dynamics 365 Finance & Operations (F&O) Solution Architect you will be responsible for engaging with key stakeholders to implement stable and scalable solutions, based on Microsoft Dynamics 365 F&O and related products, and assist with the on-going development of vertical solutions. You will also be required to guide Technical and Functional Consultants during the design and build phase of the project ensuring the solutions effectively meet business requirements and in accordance with defined scope. The Solution Architect will take ownership of all aspects of Microsoft Dynamics 365 F&O, working with the Technical Consulting Managers, business stakeholders, and executive sponsors, ensuring compliance with business best practices and successful delivery of the program.
Preferred Requirements:
The majority of work for this role is performed in a home office and interacts with a wide variety of people with differing functions, personalities and abilities. Telecommuters are expected to have sufficient home office space that appears neat, organized and professional when on video meetings. Travel is required and varies around 25%.
Arctic Information Technology, Inc. grants preference to qualified Doyon Shareholders first, and second to qualified shareholders of other Alaska Native corporations that grant a similar preference in all phases of employment and training, which include, but are not limited to hiring, promotion, layoff, transfer, and training.
Note: The direct apply link for this job is:
*Hitting the Apply Now button will take you job posting on the Doyon, Limited website. This is our parent company.
Arctic IT is always looking for extraordinary talent. We want dedicated, high-energy, growth-oriented professionals who love life and thrive in fast-paced environments. We are humble, creative, supportive of each other, and fiercely competitive in the market. Additionally, we are deeply committed to our core values of communication, focus, and respect.
Our unique business model allows us to attract and retain the best talent from anywhere in the country. Our current IT and Dynamics 365 jobs are listed below. If you are a good fit for our amazing company, then make an introduction and let’s see where this goes!
The SQA Analyst is responsible for supporting the planning, design and execution of system testing, quality assurance, and pre-deployment validation for business application implementations and internal development efforts. This person must focus on validating overall application functionality by confirming the business and functional requirements documented in the SOW and the Analysis phase are being met, and that project documentation is accurate and complete. The SQA Analyst should be well-versed in and utilize automated testing tools to identify and document product problems or defects using bug tracking systems. Other duties include making suggestions to improve testing strategies, creating project and product documentation, as well as utilizing databases and reporting tools to create visualizations and presentations.
The SQA Analyst shall maintain the highest level of quality in our deliverables through continuous testing of functionality/usability and review of visual elements, proofreading, and validation during critical stages of analysis, design, development, deployment, and operations project phases.
The majority of work for this role is performed in a home office and interacts with a wide variety of people with differing functions, personalities, and abilities. Telecommuters are expected to have sufficient home office space that appears neat, organized, and professional when on video meetings. Travel is required and varies around 25%.
Arctic Information Technology, Inc. grants preference to qualified Doyon Shareholders first, and second to qualified shareholders of other Alaska Native corporations that grant a similar preference in all phases of employment and training, which include, but are not limited to hiring, promotion, layoff, transfer, and training.
Note: The direct apply link for this job is:
*Hitting the Apply Now button will take you job posting on the Doyon, Limited website. This is our parent company.
Arctic IT is always looking for extraordinary talent. We want dedicated, high-energy, growth-oriented professionals who love life and thrive in fast-paced environments. We are humble, creative, supportive of each other, and fiercely competitive in the market. Additionally, we are deeply committed to our core values of communication, focus, and respect.
Our unique business model allows us to attract and retain the best talent from anywhere in the country. Our current IT and Dynamics 365 jobs are listed below. If you are a good fit for our amazing company, then make an introduction and let’s see where this goes!
Provide initial technical support to Clients by troubleshooting applications, systems access, resolving hardware, software, and network related issues. The Technical Support Analyst is responsible for receiving information, diagnosing symptoms, and resolving IT-related problems. This position will need to deliver Client service within specified service levels. Typically, the Technical Support Analyst will work on resolving straightforward problems. This includes troubleshooting methods such as verifying physical layer issues, resolving username and password problems, uninstalling/reinstalling basic software applications, verification of proper hardware and software setup, and assistance with navigating around application menus.
• Firstline responder to incoming issues through chat, email-generated tickets, or phone
• Direct unresolved issues to the next level of support personnel
• Troubleshoot straightforward workstation-based software and hardware issues with:
• Microsoft supported Windows Operating systems
• Microsoft supported Office/O365
• Adobe
• Apple Mac supported Operating systems (workstations)
• Sophos and other major AV brands
• Component failure and pending failure behavior
• Failed startup beep codes
• Computer event logs and 3rd party alerting tools
• Local and network printers, as well as other peripherals such as keyboards and monitors
• Assist users with basic “How do I?”, “Where do I?”, etc. type of technical questions
• Understands and troubleshoots basic user permissions and workstation interaction in domain and workgroup environments
• Understands and administers user level tasks in the Microsoft Office 365 environment
• Learn the difference between sync’d and cloud environments
• Learn licensing levels to include subscription offerings
• Learn and perform various user account actions such as password resets, applying appropriate licensing, litigation hold, and disabling
• Assist in system monitoring to identify and react to alerts, backups events, connectivity, and security events
• Learn and understand basic functions of 3rd party applications
• Understands and uses documentation including Client technical documentation, “how to” documentation, knowledge base articles, internal procedures/processes, etc. Suggest updates to existing documents to keep current.
• Accurately enter and maintain issue information including notes and resolution
• Performs more complex tasks (directly supervised or manager approved) to gain experience or to assist with real-time support needs
• Contribute to team goals such as: SLA requirements, resolution, and Client satisfaction
• Adheres to work group and company polices outlined in Team Member handbook, electronic communication, and other documentation
• Other duties as assigned
• Possess High school diploma or GED required, some college preferred
• 2+ years of relevant experience in a technical help desk environment preferred
• Certifications are beneficial but not required. Desired certifications/examinations include CompTIA A+, CompTIA Network+, MCP/MCDST/MCSA (such as Exam 70-697: Configuring Windows devices)
• Applicants subject to government security investigations and must meet eligibility requirements related to the clearance process
• Pass background checks as needed
• Valid driver’s license, personal auto insurance and reliable personal vehicle
• Ability to travel to Client sites as needed, leveraging personal vehicle for local dispatch
The majority of work is performed in a professional office setting with a wide variety of people with differing functions, personalities, and abilities. Job may require some travel.
Arctic Information Technology, Inc. grants preference to qualified Doyon Shareholders first, and second to qualified shareholders of other Alaska Native corporations that grant a similar preference in all phases of employment and training, which include, but are not limited to hiring, promotion, layoff, transfer, and training.
Note: The direct apply link for this job is:
*Hitting the Apply Now button will take you job posting on the Doyon, Limited website. This is our parent company.
Arctic IT is always looking for extraordinary talent. We want dedicated, high-energy, growth-oriented professionals who love life and thrive in fast-paced environments. We are humble, creative, supportive of each other, and fiercely competitive in the market. Additionally, we are deeply committed to our core values of communication, focus, and respect.
Our unique business model allows us to attract and retain the best talent from anywhere in the country. Our current IT and Dynamics 365 jobs are listed below. If you are a good fit for our amazing company, then make an introduction and let’s see where this goes!
The Business Development Representative is responsible for identifying and building long-term relationships with prospects by utilizing best practices to perform outstanding pre-sales through calling efforts and CRM/Click Dimensions nurture campaigns.
This position serves a critical role in establishing and nurturing relationships with prospects through cold-calling, email communication, and follow up. It requires a significant amount of time researching prospect profiles and identifying key stakeholders, and an instant ability to build rapport with people over the phone.
This position requires close attention to detail to keep the CRM database updated with fields populated, create industry and departmental specific lists, and track key information to manage marketing data.
The candidate should have significant experience in CRM data management and Sales development to provide occasional training in presales processes in CRM. This position serves as a connection between marketing and sales, providing insight into valuable market data. In addition, there will be a responsibility for assisting with special projects as required and additional duties as assigned.
Marketing/Business Development
Microsoft Dynamics CRM/Click Dimensions:
The majority of work for this role is performed in a home office and interacts with a wide variety of people with differing functions, personalities, and abilities. Telecommuters are expected to have sufficient home office space that appears neat, organized, and professional when on video meetings.
Arctic Information Technology, Inc. grants preference to qualified Doyon Shareholders first, and second to qualified shareholders of other Alaska Native corporations that grant a similar preference in all phases of employment and training, which include, but are not limited to hiring, promotion, layoff, transfer, and training.
Note: The direct apply link for this job is:
*Hitting the Apply Now button will take you job posting on the Doyon, Limited website. This is our parent company.
We provide the opportunity to work in one of our offices or remotely. Here’s a few things you can expect if you are selected to join our team.
We’re always hiring. If you don’t see the job posting you want but think you’d be a good fit and want to work for one of the top IT companies in the U.S., feel free to contact us and submit your resume for review.
As a proud subsidiary of Doyon, Limited, we encourage Doyon Shareholders and other Native Alaskans to consider available positions with our company.