Job Summary
The Solution Consultant will utilize best practices and methodologies to gather requirements, design, configure, implement, and maintain Microsoft Power Platform solutions for our Clients. This consultant will work with internal teams, Clients, and vendors providing subject matter expertise and hands-on implementation experience. This is a consultant position and will be expected to assist with managing Client expectations and scope. This position will be expected to accomplish a variety of implementations while continuously learning and adding to their skillset. Duties may include pre-sales assistance, business requirements gathering, design/configuration, testing, quality assurance, training, and Client support. The Solution Consultant is also expected to work well independently and with a team. Proficiency in developing solutions that integrate seamlessly across platforms and leveraging cutting-edge tools and Artificial Intelligence (AI) to optimize workflows is essential. This role demands a dynamic problem-solver who can adapt quickly to shifting priorities while maintaining a steadfast commitment to delivering excellence. This position is Client facing and must excel in customer engagement and strive to provide high quality services.
Essential Functions
- Learns, utilizes, and promotes Arctic IT’s Best Practices and Implementation Methodology
- Works with team members and works independently to configure Microsoft Power Platform, Microsoft Power Pages, and key third-party products. This work would include building custom entities, configuration of various components (business processes, workflows, and flows), security configuration, and report writing
- Leads Client meetings to gather business requirements and designs solutions that meet the requirements
- Performs gap analysis from requirements gathered to solution proposed
- Completes design/configuration of the solutions
- Completes project documentation such as: Analysis Document, User Acceptance Test Scenarios, and End User Training Documentation/Quick Reference Guides
- Utilizes Microsoft Azure DevOps to track project tasks
- Participates in all tasks relating to requirements gathering, feature testing, solution testing, data migration, and user acceptance testing
- Performs end user training for Clients in one on one, webinar, and classroom style settings
- Provides application support for Clients during Go Live cut-over
- Provides escalation support for help desk
- Works with management to keep projects on schedule and makes recommendations to meet deadlines
- Performs demonstrations of solutions to Clients as required
- Supports Functional Consulting Manager(s), Solution Architects, Senior Solution Consultants, and other Solution Consultants with various duties
- Obtain and maintain Microsoft and other solution certifications, as applicable
Qualifications
Required
- Bachelor’s degree in Business, Computer Science, or related field or equivalent experience
- 2+ years of Microsoft Power Platform, Power Pages, and base understanding of the entity and Object Model.
- 2+ years Microsoft Dynamics 365 Sales, Marketing, Customer Service, or Field Service (Microsoft CRM or CE) experience with a base understanding of the entity and Object Model with a consulting background
- Extensive experience with Microsoft Azure DevOps and Microsoft 365
- Experience using Artificial Intelligence as a part of daily tasks
- Strong understanding of software implementation life cycle, project management, business process management, requirements definition, functional design, quality management, and change management
- Must have a valid state driver’s license, reliable personal transportation, and auto insurance
- Applicants subject to government security investigations and must meet eligibility requirements related to the clearance process
Plus
- Experience with KingswaySoft
- Experience with HTML, CSS, Liquid Code, Java Script
- Experience with SSRS
- Experience with Microsoft Power BI
Working Environment
The majority of work for this role is performed in a home office and interacts with a wide variety of people with differing functions, personalities, and abilities. Telecommuters are expected to have sufficient home office space that appears neat, organized, and professional when on video meetings. Travel is required and varies around 25%.
Reasonable Accommodation
It is Arctic Information Technology, Inc.’s business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities.
Preference Statement
Arctic Information Technology, Inc. grants preference to qualified Doyon Shareholders first, and second to qualified shareholders of other Alaska Native corporations that grant a similar preference in all phases of employment and training, which include, but are not limited to hiring, promotion, layoff, transfer, and training.
Pay Transparency Statement
Arctic Information Technology will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of the other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consent with the contractor’s legal duty to furnish information.
We are an equal opportunity employer and comply with all non-discrimination obligations, including the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA) and Section 503 of the Rehabilitation Act.
We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, disability, veteran status, and other protected characteristics. The EEO is the Law, and the poster is available https://www.eeoc.gov/poster. For questions on the job posting contact (781) 312-8005.
If you need assistance or special accommodations during the application process, please contact the appropriate Human Resources Department at [email protected].
*Hitting the Apply Now button below will take you to the job posting on the Doyon, Limited website. This is our parent company.