Point of Sale Management

Provide the unified retail experience your customers demand.

Dynamics 365 Commerce


Today’s consumers expect a personalized buying experience whether they shop in store, online, or by phone. Cater to your customers with an integrated Point of Sale Management application that optimizes your entire retail journey across multiple channels and devices. If you want to compete in the new digital shopping age, you need a retail platform reimagined for the modern, mobile consumer.


Dynamics 365 for Retail

Introducing Dynamics 365 Commerce

You can’t afford disconnected retail operations—or technology. Dynamics 365 Commerce is a cutting-edge commerce platform that works seamlessly across Dynamics 365 ERP applications, CRM applications, Microsoft 365 Apps and other third-party systems and applications. This means you can provide a consistent, convenient shopping experience through every channel, location, and mobile device.

Deliver the retail experience customers want.

  • Provide personalized, mobile, cross-channel shopping experiences anywhere in the world
  • Access real-time inventory data
  • Accelerate orders and fulfillment
  • Free sales associates to serve customers at the counter or on the floor
  • Manage global retail operations in one solution
  • Seamlessly connect POS with ERP, CRM and other 3rd party applications
  • Gain visibility across all locations and channels with built-in machine learning
  • Engage and understand your customers on a new level

Are you relevant in retail? Ask yourself these questions

Dynamics 365

Are your sales associates trapped behind the counter?

Get them out on the floor with your customers! Using tablets and smartphones, you can look up real-time inventory information and complete retail transactions anywhere in the store. Or, expand your sales opportunities even further with a mobile POS for pop-up stores, kiosks, or trade shows.

Windows 10

Can your customers order online and pick up in the store?

Your customers are busy; they want convenience. Dynamics 365 Commerce enables cross-channel shopping and fulfillment so you can empower buyers with more choices, more freedom, and more reasons to stay loyal to your business.

Mobility + Security

Do you have the insight and analytics to grow your business?

By connecting your Point of Sale management system to your ERP and CRM applications, you gain companywide visibility and intelligence to make profitable decisions. Use Microsoft Power BI to consolidate data across applications and quickly analyze performance of everything from your products to your people. Built-in machine learning makes it easy to forecast inventory and ensure you always have the right products at the right locations at the right times.

Arctic IT Employees Dynamics 365 Commerce

How does Dynamics 365 Retail work?

In addition to increasing brand loyalty, Dynamics 365 Commerce includes several intuitive tools to manage inventory, sales and promotions, fulfillment, and more.

Schedule a brief personalized demonstration to explore how you can go beyond POS systems and invest in a fully integrated retail platform that will transform and optimize your retail business.


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Point of Sale Management for Retail

Why Microsoft Dynamics 365 Commerce and Arctic IT

Dynamics 365 Commerce is available as a cloud POS (cPOS) or on-premise POS (mPOS) solution. We can integrate your retail operations with Dynamics 365 Finance and Supply Chain Management, Dynamics 365 Business Central, Dynamics 365 CRM applications, or third-party applications to unify your retail business from end-to-end.

Get the most value from your Dynamics 365 investment

Arctic IT is an award-winning Microsoft partner with the knowledge, experience and Tenacious Ingenuity® to unlock the best in your business. to unlock the best in your business. Our experts understand the complexities of the retail industry and know how to simplify and streamline your technology so you can focus on your customers.

Benefits of a point of sale application from Arctic IT

✓ Grow your retail revenue while reducing IT support and maintenance costs
✓ Unify your data, operations, and people on one intuitive platform
✓ Deploy in the cloud, on-premise, or both
✓ Stay productive with 99.9% guaranteed uptime
✓ Protect your business with Microsoft’s Trusted Cloud security and compliance standards
✓ Simplify and centralize licensing
✓ Add industry functionality with ease
✓ Backed by Arctic IT expertise

Elevate and simplify today.

What our clients are saying

I have dealt with a lot of I.T. Professionals over the years and the Arctic IT staff has got to be one of the best. They are always very professional, knowledgeable and a wonderful team to work with. I have worked with Arctic for a long time and I would not pick a different I.T. firm to work with…. ever!

Geneva Woods Pharmacy

Arctic IT CRM Implementation Benefits

Ready to WOW customers with the retail experience they deserve?

Microsoft’s continued commitment to innovation, backed by Arctic IT’s experience and expertise, means you can finally invest in modern technology with confidence. Our goal is to help you make decisions that make sense for your business, and that’s a promise.

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