Case Management Software


GovCase™ Solution Accelerator

Outcomes-based case management government agencies

GovCase case management cloud-based software provides a 360-degree view of service delivery for constituents across multiple departments. Measure your government program outcomes and community impact via flexible reports, real-time analytics, and dashboards configured by user role.

GovCase Benefits

Provide a holistic picture of your service programs and outcomes

GovCase helps you understand your programs’ effectiveness in your community. This application provides case management specifically designed for financial assistance (TANF), mental health, substance abuse, and other addiction programs. GovCase offers basic HIPAA compliant case management capabilities for providers with no formal EMR/EHR systems.

Features of this application include:

  • Case management for individuals or multiple case types
  • Pre-qualification to determine eligibility for services/programs based on profile data
  • Referral management
  • Generation and capture of payments for services and assistance
  • Streamlined communication between all parties (captures emails and texts)
  • Outcomes measurement for reporting up to the funder/grant provider

Why GovCase by Arctic IT

The GovCase solution accelerator suite is built on Microsoft Dynamics 365 and the Power Platform with layered security built-in to keep your data confidential and secure. Dynamics 365 meets industry privacy and security policies and maintains compliance certification to HIPAA, FedRAMP, ISO-27001, ISO-27018, and WCAG standards.

Data is secured and encrypted in the cloud hosted environment as well as in transit to the user’s browser when viewing. Your data stays within defined boundaries to maintain overall security. It is accessible from anywhere and on any device via a web-based platform – giving your team the mobility and flexibility to work where and when they need.

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Secure down to the field & record level

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Budget-friendly Monthly subscription

App integration

One-Time Implementation fee

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Lifecycle management with updates included

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unlimited help desk support from our U.S.-based team

Ready to modernize your case management with GovCase?


Microsoft’s continued commitment to innovation, backed by Arctic IT’s experience and expertise, means you can finally invest in modern technology with confidence. Our goal is to help you make decisions that deliver value to your tribal organization, and that’s a promise.

Connect with us today to get the conversation started.