They know our systems. It makes the support experience quick and easy. We’ve worked with other companies and don’t have the same level of service.
Arctic IT is an impressive team which delivers on their promises. They are stand out performers in the value-added resellers sector.
Our relationship with Arctic IT has stayed strong throughout the years and we know that we can rely on their expert support to get us through our journey.
I feel that the service provided by Arctic IT is balanced and just right. Not a lot of sales pitches and just the right amount of follow up. The team is always there when we need them. It’s also great to learn with them when working through problems, not just a quick fix.
Dimond Center Hotel and Arctic IT have been in partnership for several years. Their service and personnel staff operate at high proficiency levels in terms of performance and relational aspects. I would strongly recommend any business that has IT needs and/or IT solutions to call Arctic IT to discuss the myriad of benefits that they can offer to any business choosing to utilize their company.
Arctic IT has gone above and beyond to assist us to create a user-friendly program tailored to meet our varied needs. I have been thoroughly impressed with their professional approach and attention to the most minute of details. I have also grown professionally as a result of interacting with the Arctic IT staff.
Arctic IT has been an invaluable resource in helping me run my department whether it’s hardware, software, large projects, future growth, or really anything I need. They are friendly, helpful, extremely knowledgeable, and I don’t have to pull teeth in order to get someone to come out for an in-person visit even though we operate in a rural city. Usually Arctic IT offers before I bring it up and I believe that speaks to the level of commitment and quality of service they have towards anyone they do business with. Arctic IT is amazing and I would highly recommend them as an IT resource for any business big or small!
Arctic IT looks out for our unique tribal needs. They have the depth of expertise and broad tribal client base that proves invaluable in strategizing and implementing solutions.
Arctic IT is a top notch organization. The staff at Arctic IT are knowledgeable, caring, and helpful. They make doing my job easier.
I appreciate that the technicians will keep checking back with me to be sure my issue is resolved completely. Computers are funny things with a mind of their own and they often act up right after I think an issue is resolved. It is nice to know that Arctic IT will work on an issue until we are satisfied that the problem is resolved.