About Arctic IT

About Us

A Subsidiary of Doyon, Limited

Delivering innovative, secure cloud workplace solutions

Arctic IT^® is an innovative technology company specializing in managed services and business application services. We are a member of the Doyon, Limited family of companies, reporting up to Doyon through our management company, Doyon Technology Group. As a Microsoft Solutions Partner, our focus is to deliver innovative, secure cloud workplace solutions for our clients.

Arctic IT started in 2002 as a local provider for the Anchorage, AK market. Today, our company provides unique, scalable cloud and security solutions to government and commercial organizations nationwide.

Our focus

Building strong relationships

Nothing is more important to us than building strong relationships. We are responsive to our clients’ needs and provide timely, relevant assistance to keep them running smoothly without business interruption. We listen. We collaborate. And together, we make the right decisions for your business and its digital transformation.

Driving Innovation

Arctic IT a trusted technology resource. We are committed to guiding our clients with the latest cloud solutions that elevate every aspect of their organization – from security to operations. Recent projects have launched us into new territories including artificial intelligence and machine learning.

Solving complex issues

As a Microsoft Gold Partner, we work to solve complex issues with leading-edge technology. We rely on our intuition to build solutions from the vision and strategy to tactical execution. No matter the task, if you’re ready to improve your security posture and modernize your operations, we’re here to help you make it happen. Run with us.^®

Tenacious Ingenuity®

No better words describe Arctic IT’s culture than Tenacious Ingenuity. It’s how we approach all our technology projects. We know there is an answer to every problem, and we work with you to solve it. Collaboration, expertise, and commitment to our clients are paramount in everything we do.

Isn’t that what you should expect from your technology partner?

“I’ve been extremely happy with the Managed IT Support services provided by Arctic IT and would thoroughly recommend them for their high ongoing levels of customer service.”

Brenda Mead

CFO, Alaska Power Association

“Arctic IT has gone above and beyond to assist us to create a user-friendly program tailored to meet our varied needs. I have been thoroughly impressed with their professional approach and attention to the most minute of details. I have also grown professionally as a result of interacting with the Arctic IT staff.”

Martha Gookin

Tribal Member Services Director, Poarch Creek Indians

Our leadership team

Thomas Mercer

President & General Manager

Thomas has traveled to 29 different countries.

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Jaime Sherrer

Chief of Staff

Jaime has hiked Grewingk Glacier at Kachemak Bay State Park in Homer, AK.

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Meara Boling

VP of Operations

Meara is an avid Green Bay Packers fan and finally made it to Lambeau Field in 2021.

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Steve Schmitz

VP of Managed Services

Steve met his wife when she hired him over the phone for a software development position. They had never met. Two years later he had to change positions, because she could no longer be his boss.

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Phillip Jackson

Chief Information Officer

Phillip is a proud member of the Choctaw Tribe. He’s been a founder of a startup and loves to mentor startups. His daughters are the 5th generation on the same land.

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