The Community Portal, available with Tribal Platforms, enables secure, remote engagement with members to ensure the continuity of vital services when in-office visits are not an option.
Tribal government staff and members benefit from a 24/7 web-based portal designed to enhance user experience and elevate member and case management for unmatched cross-departmental collaboration.
With web browser access to the Community Portal via a secure login ID, Tribal community members can
In addition, they are able to track the status of their requests from the portal without the need to come to the office.
Enrollment staff benefit from improved member data accuracy, as members can interact with their personal member record anytime, anywhere, on any device. The portal is highly extensible, enabling authorized staff to add online forms to improve member engagement.
Family and Child Services staff can engage with members and provide services remotely to those in need.
With Tribal Platforms, all the data connected to the portal is centralized. Enrollment, social services, and other departments can collaborate together with “one source of the truth” secured through role-based access. Government staff will only be able to see and update the data they are authorized to access.
The Tribal Platforms software suite is built on Microsoft Dynamics 365 and the Power Platform with layered security built-in to keep your data confidential and secure. Dynamics 365 meets industry privacy and security policies and maintains compliance certification to ISO-27001, ISO-27018, and WCAG standards.
Data is secured and encrypted in the cloud hosted environment as well as in transit to the user’s browser when viewing. Your data stays within defined boundaries to maintain overall security. It is accessible from anywhere and on any device via a web-based platform – giving your team the mobility and flexibility to work where and when they need. This solution design provides tribal court staff with one real-time source of record for each court case, party and more.
Contact us today to learn more about what the Tribal Platforms Community Portal can do for your organization.