Self-Service Portal for Tribes
ProductsCommunity Engagement Portal for Tribal Platforms®
Gain secure self-service for tribal members with portal technology
The Community Engagement Portal, available with Tribal Platforms, enables secure, remote engagement with members to ensure the continuity of vital services when in-office visits are not an option.
Tribal government staff and members benefit from a 24/7 web-based portal designed to enhance user experience and elevate member and case management for unmatched cross-departmental collaboration.
Enhance tribal member engagement
With web browser access to the Community Engagement Portal via a secure login on desktop, tablet, or phone, Tribal members can
- Review/update their personal information
- Review service and program eligibility requirements
- And submit requests for service from home.
In addition, they are able to track the status of their requests from the portal without the need to come to the office.
Drive efficiency and security for tribal government employees
The Portal connects directly to the member record within the broader Tribal Platforms suite, so government staff can respond to requests quicker and more efficiently.
Enrollment, social services, and other departments can collaborate together with “one source of the truth” secured through role-based access. Various departments and user roles will only be able to see and update the data they are authorized to access.
Member Self-Service
24/7 secure sign-in to view/update personal information or submit service requests and program applications
Configurable Online Forms
Quickly add forms and intake flows without heavy custom code
Status Notifications
Members track progress, while staff can triage quickly and respond faster
Data Quality
Data updates automatically flow to the single member record for accuracy across departments
Why Tribal Platforms by Arctic IT
Built on the secure Microsoft Cloud platform, Tribal Platforms includes solutions that support programs focused on enrollment, housing, education, distribution payments, community outreach, and so much more. In addition, Tribal Platforms integrates with Microsoft Dynamics solutions to pair key case and court data with your tribal government’s finance, procurement, and operations.
Data is secured and encrypted in your Tribal Nation’s cloud-hosted environment as well as in transit to the user’s browser when viewing. Your data stays within defined boundaries to maintain overall security and sovereignty.
Additionally, the portal helps streamline enrollment for citizens by simplifying access to services and centralizing data across programs. With tools to manage enrollment processes and access key resources, your team can reduce administrative burden and improve delivery of services. Whether assisting a single household or an entire family, this system is designed to scale with your needs.
Security and sovereignty down to the field and record level
Budget-friendly monthly subscription with one-time implementation fee
Lifecycle management and unlimited help desk support from our U.S.-based team
Accessible from anywhere, on any device via web-based platform
Ready to improve your community engagement with Tribal Platforms?
Microsoft’s continued commitment to innovation, backed by Arctic IT’s 20+ years of experience partnering with tribal organizations, means you can finally invest in modern technology with confidence. Our proven approach and best practices greatly enhance system adoption and deliver value faster for your Tribal Nation.
Connect with us today to get the conversation started.
Check out these related applications
Enrollment
Enrollment is the base solution for our Tribal Platforms applications suite. It serves as the centralized database for tribal member management.
Family Wellness
Family Wellness is an outcomes-based family and child case management application designed to manage health programs and services within your tribal government.
Tribal Court
Tribal Court is a court case life cycle management application that enables the secure capture of court hearings, court parties, case charges, court documents, and more.
Building strong relationships with tribal governments
Harnessing data governance for the Eastern Shawnee Tribe of Oklahoma
The Eastern Shawnee Tribe of Oklahoma is a federally-recognized tribe located on the Oklahoma-Missouri border near Wyandotte, OK. The tribe operates a broad range of government services, including early childhood education, housing programs, tribal police, vehicle registration and tags, and cultural preservation initiatives. Committed to both economic growth and cultural revitalization, the tribe selected Arctic IT’s Tribal Platforms software to gain greater visibility into member demographics and program performance, improving data governance, and enhance community engagement with a member self-service portal.
“Working with Arctic IT has been 100% positive. I really enjoy the team and I’m excited that we have another project to work with them. Just a brilliant team. I’ve learned so much just from talking to different people from different areas. Everyone has always been amazing to work with and very knowledgeable about the solution.”
Data Governance for Tribal Government
Harnessing data governance for the Eastern Shawnee Tribe of Oklahoma