Metropolitan Planning Organization ERP Modernization

Case Study

Metropolitan Planning Organization

Delivering ERP Transformation for a Metropolitan Planning Organization

A large metropolitan planning organization (MPO) needed to replace its legacy financial management system with a modern cloud-based Enterprise Resource Planning (ERP) solution that could support complex fund accounting, grant and project management accounting, procurement, reporting, and long-term operational growth. The agency operates across seven counties to help them plan for stronger communities, economic growth, environmental protection, governance, transportation, and mobility.

transportation agency planning

Challenge

The MPO relied on a set of legacy financial applications that were no longer supported and did not keep pace with the complexity of its work. The on-premises accounting system did not accommodate remote work, and staff had to maintain multiple systems to complete workflows spanning purchasing, accounts payable, and fixed assets.

Disconnected data added another layer of complexity. Financial information was not integrated across business systems, resulting in duplicate data entry and inefficient processes. Reporting needs were only partially being met, as staff were relying on a combination of the legacy systems supplemented by manual tracking in spreadsheets to compensate for system limitations. A lack of role-based access controls also made it difficult for employees to view the information they needed to complete operational tasks.

The MPO wanted to bring its financial processes into a single, cloud-based ERP platform to centralize financial data, improve reporting visibility, and better support project- and grant-based activities.

Metropolitan Planning Organization Staff

Solution

The MPO selected Arctic IT to implement its cloud-based financial system on Microsoft Dynamics 365 Finance and Supply Chain Management in the Government Community Cloud. The agency chose the solution based on its project accounting capabilities and confidence in the long-term support of the platform.

The team followed a defined implementation path using each stage as a checkpoint to confirm progress and requirements. The implementation was completed in a single rollout, and included modules supporting every area of the agency’s ERP operations:

  • General Ledger
  • Accounts Payable
  • Cash and Banking
  • Purchasing and Contract Management
  • Accounts Receivable and Cash Receipts
  • Budget Control
  • Budget Planning
  • Project Accounting and Grant Management
  • Fixed Assets
  • Bid Management

Accurate data and reporting are critical to the MPO’s day-to-day operations, making data migration a priority throughout the implementation. Arctic IT developed custom reports to meet the agency’s specific requirements, including

  • Interest Projection Report
  • Vendor Aging by Financial Dimension
  • Customer Receipt Form (for in-person AR payments including customer balance information)
  • State Invoice Voucher Report
  • Single Audit Report, or Schedule of Expenditures of Federal Awards (SEFA)
  • State, Local, and Other Financial Assistance Report (SOFA)
  • Federal Financial Report (SF 425)

Custom invoicing automations were configured to accelerate reporting and reduce manual work. What used to take a month to compile invoices for annual reports now takes minutes to render. The automations also reduce the risk of human error.

Additional configurations included a vendor collaboration portal and an integration between ADP and Dynamics 365 Finance. Through the portal, vendors can securely submit and manage information themselves, allowing MPO staff to spend less time on administrative tasks and more time supporting other initiatives. The payroll integration automatically transfers payroll entries from ADP into Finance, improving data accuracy and reducing manual accounting errors.

Government ERP modernization with Dynamics 365 Finance

Results

The result is a modern ERP platform that reflects how the MPO operates. The new financial system centralizes core financial processes, reduces reliance on manual tracking, and significantly improves the speed and accuracy of financial reporting.

Dynamics 365 Finance provides the reliability, sustainability, and scalability needed to support the MPO’s continued growth. Staff can securely access the platform from anywhere with an internet connection. Broader role-based access configuration also gives more employees the financial information they need while ensuring access remains appropriate to their responsibilities.

After the new ERP system went live, it was supported by Arctic IT’s ArcticAscend application managed services. ArcticAscend provides business applications clients with helpdesk support, ongoing training, regular system maintenance, and annual strategic planning.

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