Self-Service Portal
ProductsCommunity Portal for Tribal Platforms®
Gain secure, contactless self-service for tribal members with portal technology
The Community Portal, available with Tribal Platforms, enables secure, remote engagement with members to ensure the continuity of vital services when in-office visits are not an option.
Tribal government staff and members benefit from a 24/7 web-based portal designed to enhance user experience and elevate member and case management for unmatched cross-departmental collaboration.
Enhance tribal member engagement
With web browser access to the Community Portal via a secure login ID, Tribal community members can
- Review/update their personal information
- Review service and program eligibility requirements
- And submit requests for service from home.
In addition, they are able to track the status of their requests from the portal without the need to come to the office.
Drive efficiency and safety for tribal government employees
Enrollment staff benefit from improved member data accuracy, as members can interact with their personal member record anytime, anywhere, on any device. The portal is highly extensible, enabling authorized staff to add online forms to improve member engagement.
Family and Child Services staff can engage with members and provide services remotely to those in need.
With Tribal Platforms, all the data connected to the portal is centralized. Enrollment, social services, and other departments can collaborate together with “one source of the truth” secured through role-based access. Government staff will only be able to see and update the data they are authorized to access.
Why Tribal Platforms by Arctic IT
The Tribal Platforms software suite is built on Microsoft Dynamics 365 and the Power Platform with layered security built-in to keep your data confidential and secure. Dynamics 365 meets industry privacy and security policies and maintains compliance certification to ISO-27001, ISO-27018, and WCAG standards.
Data is secured and encrypted in the cloud hosted environment as well as in transit to the user’s browser when viewing. Your data stays within defined boundaries to maintain overall security. It is accessible from anywhere and on any device via a web-based platform – giving your team the mobility and flexibility to work where and when they need.
Secure down to the field & record level
Budget-friendly Monthly subscription
One-Time Implementation fee
Lifecycle management with updates included
unlimited help desk support from our U.S.-based team
Ready to improve your community engagement with Tribal Platforms?
Microsoft’s continued commitment to innovation, backed by Arctic IT’s experience and expertise, means you can finally invest in modern technology with confidence. Our goal is to help you make decisions that deliver value to your tribal organization, and that’s a promise.
Connect with us today to get the conversation started.
Check out these related applications
Enrollment
Enrollment is the base solution for our Tribal Platforms applications suite. It serves as the centralized database for tribal member management.
Family Wellness
Family Wellness is an outcomes-based family and child case management application designed to manage health programs and services within your tribal government.
Tribal Court
Tribal Court is a court case life cycle management application that enables the secure capture of court hearings, court parties, case charges, court documents, and more.